EMPLEADOS/AS PARTICULARES/STORE - RED - CONTRIBUIDOR INDIVIDUAL

CaixaBank, S.A; Granada; On-site; EUR 26,000 - 32,000; Full time

Job summary

CaixaBank, S.A in Benamaurel (Granada region) is seeking a role focused on daily office operations and responsible commercial activity to provide top-tier service to customers. The position emphasizes managing administration, AML adherence, and proactive business opportunities.

The role requires strong customer orientation, knowledge of banking products, and ability to drive cross-selling while maintaining regulatory standards.

Qualifications

• Responsible for the daily operations and the appropriate commercial activity to offer the best possible service to customers.
• Manages the administrative burden of the office.
• Adheres to AML regulations and banking guidelines.

Responsibilities

• Oversee daily operations of the office and ensure smooth service delivery.
• Drive sales through strong customer relationships and product knowledge.

Skills

Customer Service

Commercial Systems

Customer Knowledge

Customer Relationships

Cross-Selling

Sales Negotiation

Banking Products

Opportunity Detection

Sales Tools

AML Regulations

AI Literacy

Collaboration

Communication

Influence

Customer Focus

Empathy

Leadership

Change Management

Job description

Location: BENAMAUREL, GR, ES, 18817

Category: Regional Network

Job Profile

Responsible for the daily operations and the appropriate commercial activity to offer the best possible service to customers while managing the administrative burden of the office.

Skills

Hard Skills

• Customer Service Quality
• Commercial Systematics
• Knowledge of Customers and Sectors
• Customer Relationship Model
• Product Combination-Based Sales
• Closing Sales, Negotiation and Agreements
• Banking and/or Financial Products and Services
• Anticipation and Proactive Identification of Business Opportunities
• Commercial Tools
• Internal Regulations and Procedures Against Money Laundering
• AI Literacy

Soft Skills

• Alliances – Collaboration and Transversality
• Alliances – Communication
• Alliances – Influence
• Alliances – Customer Orientation
• Humanism – Communication and Empathy
• Humanism – Leadership and Team Development / Self-Leadership
• Anticipation – Anticipation and Change Management