Emergency Services Ambassador – Police

Crisis24; Madrid; Presencial; EUR 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30% travel

Madrid-based role

Public safety and tech intersection

Descripción de la vacante

Crisis24 seeks an Emergency Services Ambassador – Police based in Madrid to lead and coordinate public safety partnerships and programs. The role focuses on training, engagement with government and emergency services, and operational support for emerging transportation technologies.

The ideal candidate has extensive policing experience in Madrid, senior leadership background, and fluency in Spanish. Travel ~30% and a Madrid-based, mission-driven environment are expected.

Formación

• Minimum of 10 years policing service in Madrid.
• At least 5 years in a senior leadership role.
• Strong knowledge of Spanish policing frameworks and emergency response structures.
• Proven multi-agency collaboration experience (police, fire, ambulance, security).
• Excellent written and verbal communication with senior stakeholders, government officials, and partners.
• Native or fluent Spanish language proficiency.

Responsabilidades

• Deliver training and education to law enforcement on emerging transportation technologies and emergency response applications.
• Build and maintain strong relationships with public safety officials through engagement, outreach, conferences, and presentations.
• Support incident response by providing clear, accurate technical guidance to field personnel.
• Gather insights from emergency services and produce regular reports, assessments, and updates.
• Develop and execute the programme's strategic vision and continuously improve capability and effectiveness.
• Apply technical understanding of new transportation technologies to support operational response and decision-making.

Conocimientos

Leadership

Communication

Stakeholder engagement

Spanish language proficiency

Educación

Criminology or Law degree

Descripción del empleo

Who We Are Looking For

We are seeking a highly experienced police professional to join our team as an Emergency Services Ambassador – Police based in Madrid. This role is ideal for a senior law enforcement leader with strong operational experience, proven leadership capability, and a passion for building trusted partnerships between public safety agencies and corporate stakeholders.

The successful candidate will bring a deep understanding of Spanish policing frameworks, excellent communication skills, and the ability to engage effectively with senior stakeholders across government and emergency services. A collaborative mindset, cultural awareness, and a commitment to operational excellence are essential for success in this role.

What Will You Work On

In this role, you will support the safe and effective integration of emerging transportation technologies by working closely with police services and other public safety agencies. The role combines proactive engagement, training, and operational support.

Key Responsibilities Include

• Delivering training and education to law enforcement on emerging transportation technologies and emergency response applications
• Building and maintaining strong relationships with public safety officials through ongoing engagement, outreach, conferences, and presentations
• Supporting incident response by providing clear, accurate technical guidance to field personnel
• Gathering insights and feedback from emergency services and producing regular reports, assessments, and updates
• Developing and executing the strategic vision of the programme, continuously improving capability and effectiveness
• Applying technical understanding of new transportation technologies to support operational response and decision-making

Who You Will Work With

You will work as part of a team of experienced emergency services professionals, collaborating closely with internal stakeholders as well as external partners, including police agencies, government officials, and public safety organisations across Spain and beyond. This role involves regular engagement with cross-functional teams, including technical specialists and global counterparts, ensuring alignment, consistency, and effective communication across regions.

Required

• Minimum of 10 years’ service within policing in Madrid
• At least 5 years in a senior leadership role, with experience managing teams and complex operations
• Strong understanding of Spanish policing frameworks and emergency response structures
• Proven experience in multi-agency collaboration and joint operations (police, fire, ambulance, security, cross-border initiatives)
• Excellent written and verbal communication skills, with confidence engaging senior stakeholders, government officials, and community partners
• Native or fluent Spanish language proficiency

Preferred

• Degree in Criminology, Law, Policing Studies, Public Administration, or equivalent professional experience
• Experience working with or supporting emerging technologies
• Ability to communicate effectively in English within a global environment

Additional Information/Benefits

• Full-time position based in Madrid, Spain
• Approximately 30% travel required
• Opportunity to work at the intersection of public safety and innovative transportation technologies
• Collaborative, mission-driven environment focused on safety, impact, and continuous improvement