EMEA PostgreSQL Support Engineer (Remote)

Timescale; España; Teletrabalho; EUR 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible PTO

Fridays off in August

Fully remote opportunities globally

Stock options

Monthly WiFi stipend

Professional development

Premium insurance options

Resumo da oferta

Tiger Data, formerly Timescale, seeks a skilled technical support professional for our PostgreSQL-centric platform. You will handle a broad range of customer inquiries, from basic TimescaleDB administration to advanced design and optimization, managing cases end-to-end.

Join a remote-first, globally distributed team, with a culture focused on continuous learning, accountability, and collaborative excellence. Embark on real-time analytics with a leading PostgreSQL platform.

Qualificações

• Bachelor’s degree in computer science, information systems, or equivalent experience.
• Relational DB experience at scale: administration, data modeling, query optimization
• Experience with relational databases (PostgreSQL a strong plus!)
• Experience as a technical support professional with external customers.
• Strong aptitude to understand and learn new software products.
• Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience.

Responsabilidades

• Work with customers on topics from basic TimescaleDB administration to design, optimization, and implementation.
• Manage support cases from beginning to end.
• Develop and maintain close relationships with customers to help them be successful.
• Be curious, learn continuously, and look for ways to improve products, processes, and culture.

Conhecimentos

Relational DB experience

PostgreSQL

Technical support

Communication & empathy

Curiosity & fast learner

Formação académica

Bachelor’s degree in CS/IS or equivalent

Ferramentas

TimescaleDB

PostgreSQL

AWS

GCP

Azure

Docker

Kubernetes

Descrição da oferta de emprego

Tiger Data, formerly Timescale, seeks a skilled technical support professional for our PostgreSQL-centric platform. You will handle a broad range of customer inquiries, from basic TimescaleDB administration to advanced design and optimization, managing cases end-to-end.

Join a remote-first, globally distributed team, with a culture focused on continuous learning, accountability, and collaborative excellence. Embark on real-time analytics with a leading PostgreSQL platform.