Dutch Speaking Social Media Content Moderator - Work In Athens, Greece

Mercier Consultancy Group; España; Presencial; EUR 17.856 - 24.552; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Performance bonus

13th/14th salary

Professional training

Health insurance

Career development

Multicultural workplace

Descripción de la vacante

Mercier Consultancy Group is seeking a Dutch-speaking Social Media Content Moderator based in Athens, Greece. You will review, moderate and classify user-generated content across major platforms to keep communities safe and compliant with guidelines.

The role offers a relocation package, a monthly performance bonus, and ongoing training within a multicultural Athens team. You will engage with users professionally, meet performance targets and collaborate with trust and safety colleagues.

Formación

• Native/fluent Dutch language skills are essential.
• Understanding of social media platforms and online cultures.
• Ability to make policy-aligned decisions under pressure.

Responsabilidades

• Review and moderate Dutch content across social platforms.
• Identify harmful or policy-violating content and escalate when needed.
• Document decisions using moderation tools and systems.
• Communicate moderation outcomes respectfully with users.
• Monitor trends and provide feedback to QA teams.
• Collaborate with trust and safety, policy and analytics teams.
• Participate in training and calibration sessions.
• Meet and exceed defined performance metrics.

Conocimientos

Dutch language proficient

EU work rights

Content moderation

Critical thinking

Emotional resilience

Attention to detail

Independent & collaborative

Descripción del empleo

Job Overview

Mercier Consultancy Group is offering a Dutch speaking Social Media Content Moderator position based in Athens, Greece. The role involves reviewing, assessing and moderating user-generated content across major social media platforms to keep online communities safe, respectful and aligned with community guidelines.

Key Responsibilities

• Review and moderate user-generated content submitted on social media platforms in Dutch, ensuring full compliance with platform‑specific community standards and content policies.
• Identify, escalated and act on potentially harmful, offensive or policy‑violating content including hate speech, misinformation, graphic material and spam within established response timeframes.
• Accurately classify and document content decisions using internal moderation tools and case management systems, maintaining detailed and precise records.
• Engage with Dutch‑speaking users in a professional and empathetic manner when communicating moderation decisions, appeals or policy clarifications.
• Monitor trends in harmful or abusive content within the Dutch‑language social media space and provide actionable feedback to team leads and QA teams.
• Collaborate closely with cross‑functional teams including trust and safety specialists, policy teams and quality analysts to uphold the highest standards of content integrity.
• Participate actively in ongoing training sessions, calibration exercises and policy update briefings to ensure moderation decisions remain accurate and consistent.
• Meet and consistently exceed defined performance metrics including accuracy rates, productivity targets and quality benchmarks set by the social media client.

Qualifications

• Native or fluent Dutch language proficiency (both spoken and written) is essential.
• Valid EU passport or documentation confirming the right to work within the European Union.
• Understanding of social media platforms, online communities, digital culture and internet trends within Dutch‑speaking markets.
• Strong critical thinking and judgment, able to make consistent, policy‑aligned decisions under pressure.
• High level of emotional resilience and professionalism, able to manage exposure to potentially sensitive or distressing content while maintaining objectivity and wellbeing.
• Excellent attention to detail, strong written communication skills, and the ability to work independently and collaboratively within a diverse, multilingual team.
• Previous experience in content moderation, trust and safety, customer support or a related field within the social media or digital industry is advantageous but not strictly required.

Benefits

• Competitive monthly salary reflecting skills, experience and value to the client.
• Fully paid relocation package, including flight, airport transfer and hotel accommodation to ensure a stress‑free move to Greece.
• Monthly performance bonus rewarding dedication, accuracy and outstanding contribution.
• Two extra salaries per year (13th and 14th salary) for financial security and recognition of commitment.
• Fully paid professional training delivered by industry experts.
• Comprehensive health insurance coverage from day one of employment.
• Structured career development pathway within a globally recognised social media and BPO environment, with real opportunities for advancement.
• Supportive, inclusive and multicultural workplace community in the heart of Athens, Greece.

Life in Greece

Athens offers a unique blend of ancient history and modern dynamism, with spectacular sights such as the Acropolis, a thriving arts, food and nightlife scene, and plenty of sunshine. The cost of living is competitive compared to other Western European nations, allowing a premium lifestyle at an accessible price point. Greek cuisine, friendly community and the opportunity to explore archaeological wonders, beaches and mountains make Greece a desirable destination for Dutch‑speaking professionals.