Dutch Speaking Jobs In Spain - Fully Paid Relocation Package - Work In Madrid

Mercier Consultancy MD; España; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Fully paid relocation

Relocation Concierge team

Relocation Bonus €1,500

Monthly performance bonus

Job summary

Mercier Consultancy Group is seeking a Dutch-speaking Customer Support Agent for Madrid, Spain. The role includes a fully paid relocation package, a relocation concierge, and a €1,500 relocation bonus. You will support players in the online casino platform, resolve inquiries, and ensure regulatory compliance.

Ideal candidates hold an EU passport, speak Dutch fluently, and have conversational English. Candidates must be able to work a 3-shift rotation (morning, afternoon, night) and adapt to a

Qualifications

• Fluent in Dutch required.
• Conversational English required.
• Customer-service oriented with a proactive attitude.
• EU passport holder (not ID) required.

Responsibilities

• Provide world-class support to players in the online casino platform.
• Handle player inquiries about transactions, security, and navigation.
• Ensure compliance with online gambling regulations.
• Maintain high customer satisfaction by resolving issues promptly.
• Collaborate with cross-functional teams to improve UX and site functionality.
• Monitor gaming activity to ensure fair play and secure environment.
• Participate in ongoing training on casino software and industry trends.

Skills

Dutch language

English (conversational)

Customer service

Job description

Dutch Speaking Jobs In Madrid - Fully Paid Relocation Package

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating life-changing career opportunities across the continent.

Job Overview

We are currently sourcing exceptional talent for the Dutch Speaking Jobs In Madrid - Fully Paid Relocation Package position in Spain, located within the fast-paced online casino industry. This role offers the perfect balance of professional growth and an incredible Mediterranean lifestyle, making it one of the most sought-after Dutch-speaking jobs currently available.

Key Responsibilities

• Deliver world-class support to players within the dynamic online casino sector
• Manage player inquiries regarding gaming transactions, account security, and platform navigation
• Ensure strict adherence to compliance and regulatory standards specific to the online gambling industry
• Maintain high levels of customer satisfaction by resolving technical or account-related issues efficiently
• Collaborate with cross-functional teams to improve user experience and site functionality
• Monitor gaming activity to ensure fair play and provide a secure environment for all users
• Participate in ongoing training to stay updated on the latest casino software and industry trends

Requirements

• Fluent in spoken Dutch
• Conversational level of English
• A service-minded personality ready to learn new things
• Strong work ethic and a sense of responsibility toward your colleagues
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night)

Benefits

What We Offer

• Fully paid relocation package (flight, transfer, hotel)
• A dedicated Relocation Concierge team to handle all documentation, accommodation, and settling in
• A one-time €1,500 Relocation Bonus
• A competitive monthly performance bonus
• The opportunity to build your career in the vibrant online casino industry
• Comprehensive professional training and development programs

Life in Spain

Embarking on one of these Dutch-speaking jobs means embracing the world-renowned Spanish lifestyle. Spain offers an enviable quality of life, defined by its golden sunshine, historic architecture, and a culture that values social connection above all else. Whether you are exploring the bustling streets of Madrid or enjoying local delicacies, living in Spain provides an unparalleled experience for those looking to expand your horizons.

Moving to a new country can be daunting, which is why our fully supported relocation process ensures your transition to Spain is seamless. From the vibrant energy of the local food scene to the warm, inviting nature of the people, you will quickly find that Spain is the perfect place to call home. Secure your future with us today by taking advantage of the best Dutch Speaking Jobs In Madrid - Fully Paid Relocation Package position in Spain.