Dutch Speaking Croupier For Online Casino - Work In Madrid, Spain

Mercier Consultancy Group; Madrid; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Monthly performance bonus

Flight ticket paid

26 days accommodation

Help with Spanish documents

Relocation bonus €1,500

Job summary

Mercier Consultancy Group in Madrid is seeking a Dutch-speaking croupier for an online casino to deliver engaging live gaming experiences and provide high-quality customer service to Dutch-speaking players.

You will work in a live studio, ensure compliance with regulations, and coordinate with the technical team to maintain smooth streaming. EU passport holders preferred; relocation support is offered.

Qualifications

• Fluent Dutch language required.
• Conversational English is acceptable for basic communication with players.
• EU passport holder required.
• Willing to work in three rotating shifts (morning/afternoon/night).

Responsibilities

• Deliver engaging live casino experiences to Dutch-speaking players.
• Maintain high standards of customer service.
• Communicate clearly with players in Dutch.
• Follow industry regulations and internal compliance.

Skills

Dutch language

Conversational English

Customer service

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world‑class opportunities in the BPO and customer support sectors across Europe. We pride ourselves on providing a seamless recruitment experience, ensuring that every candidate finds their ideal role within the thriving landscape of jobs in Spain.

Job Overview

We are currently seeking a motivated professional for the Dutch Speaking Croupier For Online Casino position in Spain, situated in the dynamic city of Madrid. This role is perfect for those looking to excel in customer support services by providing an immersive, high‑quality gaming experience to our Dutch‑speaking clientele.

Key Responsibilities

• Deliver professional and engaging gaming experiences in a live studio environment.

• Ensure all interactions maintain the highest standards of our customer support services department.

• Communicate fluently with players in Dutch to build rapport and ensure satisfaction.

• Adhere strictly to industry regulations and internal compliance protocols.

• Collaborate with the technical team to ensure smooth, high‑quality streaming operations.

• Maintain a pristine, high‑energy environment on the gaming floor to uphold brand excellence.

• Participate in regular training sessions to sharpen your professional skills within the competitive landscape of Dutch‑speaking jobs.

• Fluent in spoken Dutch.

• Conversational level of English.

• A service‑minded personality ready to learn new things.

• Strong work ethic and a sense of responsibility toward your colleagues.

• Holder of an EU passport. (Not ID)

• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• A monthly performance bonus
• Your flight ticket is fully paid
• 26 days of accommodation
• Help with your Spanish documents
• A one‑time €1,500 relocation bonus

Life in Spain

Embracing the opportunity to live in Spain means immersing yourself in a vibrant culture known for its world‑class weather, breathtaking architecture, and social atmosphere. Many candidates seeking Dutch‑speaking jobs find that Spain offers an unparalleled work‑life balance that is difficult to replicate elsewhere. Living in Spain provides the perfect backdrop to recharge after your shifts in the bustling city of Madrid.

Our comprehensive relocation package ensures your transition to Spain is as smooth as possible. With a dedicated Relocation Concierge team handling your documentation, housing, and settling‑in process, you are free to focus on the high quality of life that Spain is famous for. Experience the finest Mediterranean cuisine and discover why so many professionals choose to build their careers in Spain.