Dutch-Speaking Customer Service for Miele | Work and Live in Greece

Mercier Consultancy Group; España; On-site; EUR 20,088 - 26,784; Full time

Benefits offered by this job

Fully paid relocation

Flight, transfer and hotel included

Health insurance

Monthly performance bonus

13th and 14th salaries

Comprehensive training

Job summary

Mercier Consultancy Group is looking for a Dutch-speaking Customer Service Agent to join a leading digital solutions provider in Greece. You will be the face of the company, delivering top-tier support, solving customer queries, and making a real impact with every interaction.

Relocation is fully funded to Greece, including flight, transfer and hotel. You will receive two extra salaries (13th and 14th), plus a monthly performance bonus, full training, and health insurance as part of a

Qualifications

• Fluent in Dutch (written and spoken).
• English proficiency at least B2.
• Experience in customer service and problem solving.
• Willingness to relocate to Greece and live there.
• Comfortable with calls, chats, and CRM documentation.

Responsibilities

• Handle inquiries from Dutch-speaking customers via calls, chats and/or phone.
• Resolve complaints professionally to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and processes.
• Demonstrate native-level fluency in Dutch and strong communication skills.

Skills

Dutch language

English (B2)

Customer service

CRM software

Communication

Teamwork

Willing to relocate

Tech savviness

Tools

CRM software

MS Office

Job description

Are you a Dutch speaker, and ready to experience the life abroad? AtMercier Consultancy, we are on the lookout for a driven, motivated Dutch-speaking Customer Service Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

Please note: While you will be dedicated to representing Miele, you will be directly employed by our partner—an industry-leading digital solutions and customer service provider based in Greece.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress‑free and with ease.

Key Responsibilities

• Handle customer inquiries for Dutch speaking customers via calls, chats and/or phone calls.
• Resolve complaints professionally to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.
• Native‑level fluency in Dutch (both written and spoken) is essential.
• A minimum English proficiency of B2 is required.
• Strong communication and problem‑solving skills.
• Comfortable using computers and willing to learn new software tools.
• Ability to work in a team‑oriented environment.
• Willingness to relocate and live in Greece.
• Competitive Monthly Salary,
• 2 Extra Salaries per year, in the form of a 13th and 14th Salary,
• Monthly Performance Bonus, rewarding you for your dedication,
• Fully Paid Relocation: Flight, Transfer & Hotel Included,
• Continuous support during and before your relocation to Greece,
• Stable career development opportunities within a multinational conglomerate,
• 300 days of sunshine a year!
• Fully Paid Training,
• Health Insurance,
• And Much More..