Dutch Speaking Customer Service

Multi-lingual International Recruitment Ltd; Valencia; Presencial; Jornada completa

Descripción de la vacante

A leading recruitment agency in Valencia is seeking a passionate Dutch-speaking Customer Support Specialist to join their innovative team. You will engage with customers, ensuring an outstanding experience while working in a supportive and dynamic environment. Ideal candidates are empathetic communicators with a strong desire to deliver exceptional service. This position offers a competitive salary and various perks including accommodation support and health insurance.

Servicios

Competitive salary

Accommodation support

Private health insurance

Free lunch at the office

Spanish lessons

Weekly bootcamp sessions

Friday drinks and social events

Formación

• Previous experience in hospitality or customer-facing roles is a plus.
• Able to adapt and remain flexible in a dynamic, fast-moving environment.
• A team player who enjoys being part of a vibrant and supportive community.

Responsabilidades

• Engage with customers via phone, email, chat, and social media channels.
• Deliver outstanding communication through empathy and active listening.
• Identify recurring issues and contribute to improving internal processes.

Conocimientos

Native-level Dutch speaker (C2)

Fluent English (minimum B2)

Excellent communication and interpersonal skills

Self-driven and proactive

Tech-savvy and comfortable with Google Suite, MS Office, and CRM

Descripción del empleo

Customer Support Specialist – Dutch Speaking

Location : Valencia, Spain

Competitive Salary + Accommodation Assistance + Exciting Career Opportunities!

Your Role

We’re looking for a passionate Dutch-speaking Customer Support Specialist to join a vibrant and innovative team in beautiful Valencia. If you're a great communicator who loves helping people and thrives in a positive, fast-paced environment, this is the perfect opportunity for you!

Job Role

• Engage with customers via phone, email, chat, and social media channels.
• Deliver outstanding communication through empathy, active listening, and personalized service.
• Guide customers to the right solutions while ensuring a positive and memorable experience.
• Identify recurring issues and contribute to improving internal processes.
• Collaborate with your team while also being comfortable working independently.
• Maintain high levels of customer satisfaction and help foster long-term customer loyalty.

What We’re Looking For

• Native-level Dutch speaker (C2), with fluent English (minimum B2).
• Previous experience in hospitality or customer-facing roles is a plus.
• Excellent communication and interpersonal skills with a strong sense of empathy.
• A team player who enjoys being part of a vibrant and supportive community.
• Able to adapt and remain flexible in a dynamic, fast-moving environment.
• Self-driven, proactive, and able to work independently.
• Tech-savvy and comfortable with Google Suite, MS Office, and CRM platforms.
• Passionate about delivering exceptional customer experiences.

What’s in It for You

• Salary : €1,600 / month (13-month salary structure)
• Accommodation support via two trusted housing partners
• Working hours : Rotating shifts between 8AM–8PM, Monday to Sunday
• Private health insurance
• Free lunch at the office
• Spanish lessons
• Weekly bootcamp sessions
• Friday drinks and social events
• A fun, dynamic team with a supportive and friendly work culture
• Upcoming Start Dates : 11th August | 8th September | 6th October | 3rd November

Start your next adventure in sunny Valencia, working with an amazing team and building a rewarding career. Apply today and be part of something exciting!