Dutch Customer Support Pro - Remote Madrid

Recruit4.work; Marbella; A distancia; Jornada completa

Descripción de la vacante

A leading international warranty service provider is seeking a Customer Service Representative to join their remote team. The role requires handling calls and emails for Dutch-speaking clients while ensuring excellent customer experience. The ideal candidate will have excellent communication skills and native Dutch proficiency, with additional English and Spanish a bonus. This position offers a competitive salary, performance bonuses, and flexible working arrangements.

Servicios

Competitive salary + performance bonuses

Meal vouchers

26 + 7 vacation days per year

All equipment provided

Private health insurance after 1 year

Ongoing training and wellbeing activities

Free employee policy + support programs

Formación

• Native Dutch speaker.
• English and Spanish knowledge is a plus.

Responsabilidades

• Handle inbound call management.
• Manage email communications.
• Book repairs and handle claims.
• Manage customer complaints.

Conocimientos

Excellent interpersonal & communication skills

Strong listening & problem-solving abilities

Attention to detail & accuracy

Data organization & prioritization

Customer-focused attitude

Adaptability & initiative

Stress tolerance & perseverance

Herramientas

Microsoft Office

Descripción del empleo

A leading international warranty service provider is seeking a Customer Service Representative to join their remote team. The role requires handling calls and emails for Dutch-speaking clients while ensuring excellent customer experience. The ideal candidate will have excellent communication skills and native Dutch proficiency, with additional English and Spanish a bonus. This position offers a competitive salary, performance bonuses, and flexible working arrangements.