Dutch Customer Care Specialist - Remote (Madrid)

Recruit4Work SL; Tarragona; A distancia; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Customer Service Representative to assist Dutch-speaking clients. This role involves handling inbound calls and emails, ensuring compliance with company standards. The position offers competitive salary, remote or hybrid options, and various employee benefits. Ideal candidates are native Dutch speakers with strong communication skills and problem-solving abilities.

Servicios

Competitive salary + performance bonuses

Meal vouchers

26 + 7 vacation days per year

All equipment provided

Private health insurance after 1 year

Ongoing training and wellbeing activities

Free employee policy + support programs

Formación

• Native Dutch speaker.
• English and Spanish is a plus.
• Experience in customer service preferred.

Responsabilidades

• Handle inbound calls and emails from Dutch-speaking clients.
• Ensure compliance with company procedures and standards.

Conocimientos

Excellent interpersonal & communication skills

Strong listening & problem-solving abilities

Attention to detail & accuracy

Data organization & prioritization

Customer-focused attitude

Adaptability & initiative

Stress tolerance & perseverance

Herramientas

Microsoft Office

Descripción del empleo

A leading recruitment agency is seeking a Customer Service Representative to assist Dutch-speaking clients. This role involves handling inbound calls and emails, ensuring compliance with company standards. The position offers competitive salary, remote or hybrid options, and various employee benefits. Ideal candidates are native Dutch speakers with strong communication skills and problem-solving abilities.