Domain Architect Sales and Services

Liebherr-Werk Nenzing GmbH; Madrid; Híbrido; EUR 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible and hybrid work

Life and accident insurance

Private health insurance option

Continuous learning and development

International, family-owned workplace

Competitive compensation

Descripción de la vacante

Liebherr seeks a Domain Architect Sales & Customer Services to guide IT-enabled business capabilities across MSCs in a highly international setting. You will assess needs, map transformation priorities, and align demand with enterprise architecture standards.

The role requires collaborating with EAM, solution architects, and business leaders, with up to 20% travel. Madrid-based, hybrid work model with on-site presence required.

Formación

• Bachelor’s or Master’s degree in Business Administration, Information Technology, Engineering, or a related field.
• 5 years of experience in business architecture or enterprise architecture in complex international environments.
• Fluent in English; additional languages (e.g., German or Spanish) are an advantage.
• Experience with LeanIX and architecture governance.

Responsabilidades

• Act as the Domain architect for Sales & Customer Services, supporting evolution of IT-enabled business capabilities.
• Analyze business needs and initiatives, providing architectural guidance aligned with standards and priorities.
• Collaborate with stakeholders to understand objectives, points of pain, and transformation priorities.
• Support evaluation of solution options from architectural and business-capability perspectives.
• Ensure alignment between business demand, enterprise architecture principles, and current landscapes.

Conocimientos

Stakeholder management

Enterprise architecture

LeanIX

CRM knowledge

Communication

Willing to travel

Educación

BA/MA in relevant field

Herramientas

LeanIX

Descripción del empleo

Domain Architect Sales and Services (m/f/d)

Madrid

Job ID:

83874

Division:

Liebherr International

Company:

Work area:

Information technology / Software

Country:

ES

Entry level:

Professionals

Type of contract:

full time

Join Liebherr, a global leader in engineering and manufacturing, as we continue to strengthen our Enterprise Architecture Management (EAM) capabilities within our IT Shared Service Centre in Madrid.

We are looking for a motivatedDomain Architect Sales & Customer Services (m/f/d)to support the evolution and governance of business capabilities and IT demand across Liebherr’s Mixed Sales and Service Companies (MSCs). You will support business stakeholders by evaluating solution options, and ensuring alignment with enterprise architecture principles and target capabilities, and strategic business objectives.

This is an exciting opportunity to shape the future business architecture of Liebherr’s global Sales and Service organizations in a highly international environment.

The working location for this position will be in Madrid city, where we operate a hybrid model, requiring at least 40% of the working time on-site on a weekly basis.

• Act as the Domain architect for Sales & Customer Services, supporting the evolution ofIT-enabledbusiness capabilities across Liebherr’s Mixed Sales and Service Companies (MSCs).
• Analyze business needs and initiatives providing architectural guidance and recommendations aligned with enterprise standards and target architecture, and business priorities.
• Collaborate with business stakeholders to understand strategic objectives, pain points, and transformation priorities within the Sales and Customer Services domain.
• Support the evaluation of solution options and business requirements from an architectural and business capability perspective.
• Ensure alignment between business demand, enterprise architecture principles, and existing application and process landscapes.
• Work closely with Enterprise Architecture Management (EAM), Solution Architects, and delivery teams to ensure consistency across initiatives and domains.
• Contribute to the definition and evolution of business capability maps, domain roadmaps, and enterprise architecture documentation, leveraging tools such as LeanIX.
• Facilitate workshops and discussions with business and IT stakeholders to support prioritization and alignment of initiatives.
• Promote standardization, simplification, and harmonization across Sales and Customer Services processes and solutions.
• Bachelor’s or Master’s degree in Business Administration, Information Technology, Engineering, or a related field.
• 5 years of experience in business architecture, enterprise architecture, business consulting, or related roles in complex international environments.
• Strong understanding of business processes within Sales, Customer Services, CRM, Field Services, or related domains.
• Experience translating business needs into architectural recommendations, target capabilities, and transformation roadmaps.
• Ability to work across business and IT organizations, balancing strategic objectives, operational needs, and enterprise architecture standards.
• Experience working in transformation programs or multinational environments with complex application landscapes.
• Familiarity with Enterprise Architecture Management (EAM) practices and tools such as LeanIX, including business capability mapping, application portfolio management, and architecture governance.
• Excellent communication, facilitation, and stakeholder management skills, including interaction with senior business and IT leaders.
• Fluent in English (written and spoken); additional languages (e.g., German or Spanish) are an advantage.
• Willingness to travel internationally (up to 20%) as required by project work.

Our commitment to you: your benefits

At Liebherr, we believe people are at the heart of our success. As part of our international team, you’ll enjoy a secure role in a family‑owned company that values innovation, collaboration, and long‑term career growth:

• Competitive compensation and benefits package that recognizes your expertise
• Flexible and hybrid working model
• Creative freedom and responsibility to shape processes and solutions in our global transformation
• Continuous learning and development with tailored training and certification opportunities
• Life and accident insurance
• Option to include a premium private health insurance package as part of the flexible remuneration
• A safe, stable and international workplace within a trusted family business that invests in people

One Passion. Many Opportunities.

The company

Liebherr is a family‑run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high‑quality, user‑oriented products and services in many other areas.The Group employs nearly 50,000 people in more than 140 companies on all continents.