Director of Strategy and Business Operations

Sadhu; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A consulting firm is seeking a Strategy & Business Operations Manager in Madrid to drive strategic execution and operational excellence across Spain and Portugal. The ideal candidate has 3–4 years of experience, strong skills in Power BI, and a degree in Business or related field. This full-time role offers the opportunity to lead BI automation projects with direct exposure to senior leadership.

Formación

• 3–4 years of experience in consulting, business operations or related roles.
• Excellent communication and stakeholder management skills.
• Solid understanding of management control and KPIs.

Responsabilidades

• Define and embed commercial, operational and financial KPIs.
• Design and automate Power BI dashboards.
• Lead continuous improvement and operational excellence projects.
• Map customer journeys and improve retention initiatives.
• Provide analytical support for budgeting and forecasting.

Conocimientos

Consulting experience

Power BI

SQL

Fluent Spanish

Fluent English

Educación

Degree in Business, Economics, Engineering or related field

Master’s / MBA

Herramientas

Power BI (Power Query, DAX)

SQL

Excel

PowerPoint

Descripción del empleo

About the job

We are seeking a Strategy & Business Operations Manager to join the Iberia team and drive strategic execution, operational excellence and data‑driven decision making across Spain and Portugal. This is a hands‑on, implementation‑focused role centered on process improvement, BI‑led reporting and customer experience optimization. As Strategy & Business Operations Manager you will translate strategic priorities into executable plans, lead continuous improvement initiatives, and build automated BI reporting to enable daily decision making. You will implement projects across the Iberian region with a primary focus on Spain, collaborate with Digital & Transformation, Finance, Sales and Operations, and convert customer and operational data into actionable insights that improve satisfaction, loyalty and efficiency.

Responsibilities

• Define, standardize and embed commercial, operational and financial KPIs across BUs; ensure adoption in Monthly Business Reviews, dashboards and management reports.
• Design, build and automate Power BI dashboards and recurring databooks; ensure timely (daily where required) data refresh and distribution.
• Lead continuous improvement and operational excellence projects to remove bottlenecks, reduce waste and increase efficiency.
• Map customer journeys and translate customer data into retention and experience improvement initiatives.
• Partner with Digital & Transformation to introduce new tools (including AI) and support data governance and ETL processes.
• Provide analytical support for budgeting, forecasting and MBR preparation; contribute operational input to M&A or valuation work when needed.
• Work closely with Sales, Logistics and Operations to implement and monitor performance improvement plans.

Qualifications

• 3–4 years of experience in consulting, business operations or related roles; consulting background preferred.
• Degree in Business, Economics, Engineering or related field; Master’s / MBA is a plus.
• Power BI (Power Query, DAX), ETL concepts, SQL; advanced Excel and PowerPoint.
• Solid understanding of management control, basic accounting and customer / financial KPIs (LTV, CAC, churn).
• Excellent communication and stakeholder management skills across all levels.
• Fluent Spanish and English; Portuguese desirable.
• When based in Barcelona, ability to work in office at least 3 days / week when on site.

Other Information

• Opportunity to lead BI automation and transformation projects with direct exposure to senior leadership.
• Real ownership of reporting and operational initiatives that support business scale‑up.
• Job Type: Full‑time