Digital Workplace Ops Lead — Web Conferencing & ITIL

Airbus Helicopters España, SA; Albacete; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading aerospace company in Albacete is seeking a professional to manage IPT and on-prem web conferencing services. The role requires technical knowledge in multimedia and VoIP systems alongside IT service management experience. Ideal candidates will have strong English negotiation skills and be able to navigate complex environments. This position offers a permanent contract within the Digital job family.

Formación

• A certain level of experience in IT service management or IT product manager jobs is desired.
• Technical knowledge of VoIP Telephony systems.
• Ability to progress in a complex environment.

Responsabilidades

• Manage the global health of IPT and web conferencing services.
• Support the Restricted Collaboration Product Manager.
• Define regular improvements in the scope of the activity.

Conocimientos

Technical knowledge of multimedia

Problem Solving

Service Level Management

English language negotiation

Open-mindedness

Educación

IT academic background or equivalent experience

Herramientas

Service Now IT operational skills

Descripción del empleo

A leading aerospace company in Albacete is seeking a professional to manage IPT and on-prem web conferencing services. The role requires technical knowledge in multimedia and VoIP systems alongside IT service management experience. Ideal candidates will have strong English negotiation skills and be able to navigate complex environments. This position offers a permanent contract within the Digital job family.