Digital Content Creator — AI-Enhanced Learning & Autonomy

Daikin Europe NV; Madrid; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Great work environment

23 days annual holidays + 86 hours of

Lunch Tickets (Sodexo)

Health Insurance

Fruit at the office

Autonomy & flexibility to shape your R

Job summary

Daikin Europe NV in Madrid (DESI) seeks a Digital Content Creator to accelerate digital learning and self-service within the EMEA Service Academy.

You transform technical knowledge into engaging learning content, collaborating with subject matter experts, trainers, and service specialists to support field technicians, customer interaction centre agents, and equipment users through e-learning, videos, and multimedia platforms.

Qualifications

• Bachelor degree in Multimedia, Digital Media, Communication Design, Educational Technology, or a related field.
• Experience with e-learning authoring tools, video editing software, graphic design tools, and multimedia production.
• Knowledge of instructional design methodologies is an advantage.
• Experience with AI-assisted content creation tools is considered a strong asset.
• Strong creativity combined with the ability to simplify complex technical topics.
• Excellent communication and stakeholder management skills.
• Fluent in English;additional European languages are a plus.
• Continuous learner with a strong interest in emerging digital technologies and learning trends.

Responsibilities

• Developing and maintaining high-quality digital learning content, including e-learning modules, videos, animations, tutorials, assessments, and training materials
• Translating technical information from subject matter experts into engaging and easy-to-understand learning experiences
• Supporting the expansion of self-learning and self-service solutions for technicians, customer service agents, and equipment users across EMEA.
• Managing multimedia production activities such as video recording, editing, animation, graphic design, and content publishing.
• Collaborating with trainers and technical teams to continuously improve learning effectiveness and user engagement.
• Supporting the implementation and optimization of learning technologies, authoring tools, and digital learning platforms.
• Exploring and applying new technologies, including AI-powered content creation tools, to improve productivity and learner experience.
• Ensuring content quality, consistency, branding, and alignment with Daikin standards.

Skills

Fluent in English

e-learning authoring tools

video editing

graphic design

multimedia production

AI-assisted content creation tools

creativity

communication

stakeholder management

continuous learner

Education

Bachelor degree in Multimedia, Digital Media, Communication Design, Educational Technology, or related field

Job description

Daikin Europe NV in Madrid (DESI) seeks a Digital Content Creator to accelerate digital learning and self-service within the EMEA Service Academy.

You transform technical knowledge into engaging learning content, collaborating with subject matter experts, trainers, and service specialists to support field technicians, customer interaction centre agents, and equipment users through e-learning, videos, and multimedia platforms.