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A payment and software service provider in Madrid is seeking a Manager Inside Sales & Digital. This role requires an experienced leader with strong B2B sales and digital marketing background to drive revenue growth and manage the Inside Sales team. Ideal candidates should have extensive experience in building teams and executing digital strategies. The position offers flexible working hours, health insurance, and competitive leave policies.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
Teya Madrid is looking for an experienced leader to build and scale our Inside Sales and Digital Sales function. The Manager Inside Sales & Digital will be responsible for driving predictable revenue through high-velocity acquisition, conversion, and expansion in the SMB market segment. This role demands someone who combines strategy thinking, operational rigor with hands‑on leadership – someone who can design the machine and run it, managing both the Inside Sales team and digital sales initiatives through the online Teya Store.
Be a key member of the leadership team in Spain, working cross-functionally to optimize an integrated go-to‑market approach
Define and own the Inside Sales (outbound sales) and digital channels strategy, aligned with overall company growth objectives
Build and lead a high-performing team of Inside Sales.
Establish a culture of accountability, performance, and continuous improvement
Coordinate the integration between traditional and digital sales channels to maximize efficiency
Develop and execute a comprehensive digital transformation roadmap for sales and marketing operations
Deliver consistent growth against quarterly and annual sales targets across all channels
Drive pipeline creation from inbound/outbound motions, partnerships, and campaigns – in partnership with Marketing
Optimize conversion across the entire funnel – lead to opportunity, opportunity to close, and post‑sale expansion
Develop and implement specific strategies for the Teya Store and other digital channels, including e‑commerce optimization
Design and execute digital sales strategies that leverage automation, personalization, and data analytics
Analyze and optimize conversion rates of digital channels to maximize ROI and customer lifetime value
Implement A/B testing frameworks to continuously improve digital sales performance
Lead performance marketing initiatives across paid search, paid social, display advertising, and other digital channels
Develop and manage digital marketing budgets, ensuring optimal allocation across channels based on performance metrics
Implement and optimize marketing automation workflows to nurture leads and drive conversions
Create and execute SEO/SEM strategies to increase organic and paid traffic to digital properties
Leverage data analytics and attribution modeling to understand customer journeys and optimize touchpoints
Collaborate with Marketing to develop compelling digital content strategies that drive engagement and conversions
Implement retargeting and remarketing campaigns to maximize conversion rates
Stay current with digital marketing trends, tools, and best practices in the fintech and SMB sectors
Recruit, onboard, and develop top talent at all levels of the Inside Sales team
Coach, and set clear goals and incentives for high performance
Create career paths to grow and retain talent
Implement continuous training programs to keep the team updated on products, sales techniques, and market trends
6+ years of B2B sales experience, with at least 3+ years leading Inside Sales organizations, contact centers
Strong digital marketing experience, with proven digital go to market strategies
Strong grasp of modern sales tools and CRM (e.g., HubSpot, Twilio, dialers, etc.)
Experience with e‑commerce platforms and digital sales strategies
Demonstrated success building and scaling teams in a high‑growth technology/fintech environment
Data‑driven operator with a track record of delivering predictable revenue at scale
Excellent communicator and motivator – able to set direction and inspire execution
Fluency in Spanish and English
Knowledge of the Spanish SMB market and its specific needs
Availability to travel within Spain
Ability to work in a multinational and multicultural environment
Knowledge of the fintech or financial services sector is an advantage
We trust you, so we offer flexible working hours, as long it suits both you and your team;
Health Insurance;
25 days of Annual leave (+ Bank holidays);
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.