Diamond Sales Expert - Madrid

Diamond Foundry; Madrid; Presencial; EUR 32.000 - 36.000; Jornada completa

Descripción de la vacante

A leading jewelry company in Madrid seeks a Diamond Sales Expert to build strong customer relationships and deliver an unparalleled experience. The ideal candidate has retail sales experience, diamond expertise, and excels in communication. Responsibilities include providing personalized consultations and nurturing leads to contribute to the company's growth. Salary ranges from €32,000 to €36,000 annually with various benefits available.

Servicios

Health insurance

Flexible spending accounts

Retirement savings plans

Employee discounts

Formación

• Proven ability to close sales in a high-volume environment.
• Independent, motivated, well-organized.
• Compassionate and positive, with patience.

Responsabilidades

• Prepare personalized consults demonstrating sustainably created diamonds.
• Assist clients with jewelry selection and diamond education.
• Nurture/develop leads and maintain a calendar of appointments.

Conocimientos

E-commerce or retail sales experience

Diamond expertise

Excellent writing and communication skills

Technologically savvy

Educación

Certified gemologist from a reputable institution

Descripción del empleo

About VRAI

VRAI is one of the fastest‑growing digital‑first direct‑to‑consumer brands, modernizing diamond jewelry through sustainably created diamonds. The company values innovation, craftsmanship and sustainability at the core of its products and values. VRAI has global locations in Los Angeles, San Francisco, New York, Shanghai, Chicago, London, Madrid, Copenhagen and is expanding further.

Position: Diamond Sales Expert – Madrid

This role is a trusted advisor along the full customer journey, playing an integral part in growing the engagement business and delivering an unparalleled customer experience. Ideal candidates thrive on building strong customer relationships, creating memorable experiences for life’s special milestones, love selling, and are excited to join a nimble team to help grow the VRAI brand.

Responsibilities

• Be a trusted advisor to clients and prepare personalized consults demonstrating sustainably created diamonds and VRAI jewelry, then follow up to close the sale.
• Act as an ambassador of the VRAI brand and our values, assisting clients with jewelry selection, diamond education, jewelry care and company policy (returns, upgrades, resizes, etc).
• Be sales‑driven and a key contributor to company growth by maintaining a calendar of virtual and in‑person appointments, managing the lead pipeline and nurturing/developing leads.
• Join a high‑performing luxury sales team committed to first‑class service remotely and in showroom.
• Collaborate with showroom and virtual sales members on clienteling and custom design projects, sharing customer trends and product feedback to continuously improve the overall customer experience, and work with marketing and product teams on product launches, in‑store events, press days, activations and influencer hosting.

Requirements

• E‑commerce or retail sales experience with proven ability to close sales in a high‑volume environment.
• Diamond expertise and jewelry experience strongly preferred; certified gemologists from a reputable institution a strong plus.
• Independent, motivated, well‑organized with excellent writing and communication skills.
• Compassionate, positive, patient, people‑person and technologically savvy.
• Must work Saturday/Sunday.

Compensation

€32,000 – €36,000 a year

Actual compensation may be higher or lower in the range based on various factors, including, but not limited to a candidate’s job duties, experience and expertise. We will also consider higher level candidates and salary will be adjusted accordingly.

Benefits

VRAI provides eligible employees with a variety of benefit programs, generally including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Additional perks such as employee discounts are also available. Our benefits begin as early as your first day of employment. Medical and vision coverage are retroactive to your start date, while dental and voluntary benefits take effect once you’ve completed your enrollment.

Some plans may not be available pending global locations; however, other options may be presented.

Equal Opportunity

VRAI is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law.