Delivery, Specialist

Xiaomi Technology; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading technology company in Madrid is seeking a Logistics Manager to oversee daily delivery operations for Key Accounts. The role involves coordinating with teams and 3PL partners to ensure timely deliveries and achieving KPIs. Qualified candidates will have a Bachelor's in Supply Chain Management and at least 1 year of relevant experience, along with excellent communication skills in Spanish and Chinese. This position offers an opportunity to work in a fast-paced environment with a focus on continuous improvement.

Formación

• Minimum 1+ year of experience in 3C product delivery or logistics operations.
• Excellent verbal and written communication skills in Spanish and Chinese.
• Experience with 3PL management and delivery KPI tracking is preferred.

Responsabilidades

• Manage daily delivery operations for Key Accounts.
• Coordinate with internal teams and 3PL partners for efficient delivery.
• Monitor and analyze delivery data to improve operational efficiency.
• Conduct weekly KA communication meetings and assist with resolving delivery issues.

Conocimientos

Analytical skills

Coordination skills

Communication skills

Problem-solving

Adaptability

Educación

Bachelor's degree in Supply Chain Management or Logistics

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descripción del empleo

Responsibilities

Manage the daily delivery operations for Key Accounts (KAs), organizing and monitoring end-to-end (E2E) delivery fulfillment to ensure timely and accurate delivery of goods and achievement of monthly KPIs.

Coordinate and communicate with all relevant internal teams, 3PL partners, and customers to ensure smooth and efficient delivery operations.

Monitor and analyze delivery and logistics data, identify root causes of issues, propose corrective actions, and continuously improve operational efficiency.

Proficiently operate CRFR calls, complete weekly KA communication meetings, optimize weekly delivery plans, and assist KAs in resolving delivery-related problems.

Review purchase orders, shipping documents, and delivery schedules to ensure accuracy and compliance.

Ensure that the quality of all logistics and delivery services meets company standards and customer expectations.

Respond to customer inquiries, maintain effective communication channels, and ensure information is shared accurately and timely between all stakeholders.

Support and execute continuous improvement projects as required by management.

Complete other tasks assigned by supervisors.

Requirements

Bachelor’s degree or above in Supply Chain Management, Logistics, or a related field.

Minimum 1+ year of experience in 3C product delivery, logistics, or related operations.

Strong analytical, coordination, and communication skills.

Excellent verbal and written communication in Spanish and Chinese.

Proactive, adaptable, and honest; strong problem‑solving, execution, and relationship‑building abilities.

Familiar with the fast‑paced environment of internet or technology companies; open‑minded and a fast learner.

Proficient in Microsoft Office (Excel, Word, Outlook) and able to prepare structured reports.

Experience with 3PL management, delivery KPI tracking, and continuous improvement projects is preferred.