Data Stewardship & Reporting Lead

Cygnus Professionals Inc.; Valencia; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A consulting firm is seeking a Data Stewardship & Reporting professional to lead data services and compliance in Spain. This position involves driving data quality, developing KPIs, and managing change for reporting solutions in a customer-focused environment. Ideal candidates will have a strong background in data analysis and customer service, with a commitment to innovation and efficiency.

Formación

• Experience in data stewardship and reporting services.
• Ability to lead compliance for customer-facing reports.
• Track record of developing KPIs and quality frameworks.

Responsabilidades

• Drive data stewardship and reporting services for clients in Spain.
• Lead change management for reporting solutions based on business needs.
• Develop strategies for maintaining data quality and compliance.
• Identify operational needs for improvements and innovations.

Conocimientos

Data analysis

Customer service

Data quality assurance

Change management

Descripción del empleo

Position : Data Stewardship & Reporting

Location : Madrid, Spain (Remote)

Duration : Long term contract

• Drive data stewardship / customer-facing reporting services in Spain :
• Partner with data providers, Digital, and other platform parties as needed
• Lead requirements & change management for reporting solutions, including significant change events (e.g., new approvals, launches) and emerging needs based on regular business dynamics. Request field input via focus groups or other feedback mechanisms, where applicable
• Lead data quality and compliance for HCP customer-facing reporting :
• Develop strategies to ensure continued data quality. Ensure all colleagues and contractors are Pfizer compliant
• Develop core KPIs, quality frameworks, and monitor / track service delivery and inputs into overall goals
• Exercise independent judgment to improve service delivery through increases in efficiency and scale :
• Identify needs for innovation or operational support. Takes appropriate / compliant risks to advance innovative processes and methodologies for moderately complex problems
• Drive transformation : standardization, optimization, and automation towards higher efficiency, better service quality, and faster solution provisioning
• Define priorities and allocates resources to drive efficient and effective client engagement