Data Center Hardware Technician - Amarillo, TX (Vega, TX)

PGTEK; San Claudio; On-site; EUR 72,000 - 76,000; Full time

Benefits offered by this job

Health insurance

HSA option

Vision plan

Dental insurance

Life Insurance

Short-term disability

Long-term disability

Critical Illness insurance

401(k) matching

Pet insurance discount

Job summary

PGTEK is seeking a Data Center Hardware Technician to support and maintain Dell server infrastructure in a fast-paced, on-site datacenter in Vega, TX. The role involves hands-on hardware troubleshooting, repair, and installation with a focus on uptime and reliability.

The ideal candidate will be detail-oriented, physically capable, and able to work in a team setting. 100% onsite, first shift with rotation, 40 hours/week, salary range 80–85k depending on experience.

Qualifications

• Hands-on hardware maintenance and repair of Dell server hardware.
• Strong troubleshooting and diagnostic skills for server issues.
• Customer-focused communication with team and stakeholders.
• Ability to work in a collaborative team in a datacenter environment.
• Physical work requiring lifting up to 65 lbs and ladder work.

Responsibilities

• Hardware maintenance and repair of Dell servers including GPUs, NICs, memory, and components.
• Track, prioritize, and resolve hardware-related service tickets.
• Identify and resolve hardware issues using server knowledge and diagnostics.
• Maintain clear, professional communication with team and internal stakeholders.
• Work onsite in a dynamic datacenter and collaborate to meet deployment goals.
• Lift up to 65 pounds and work on ladders as needed.

Skills

Hardware maintenance

Troubleshooting

Customer service

Team collaboration

Physical capability

Detail oriented

Heavy lifting

Tools

Dell servers

Job description

Data Center Hardware Technician
Vega, TX (100% onsite)

This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-85K (pending experience)

Overview:

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Key Responsibilities:

• Hardware Maintenance & Repair:
  Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management:
  Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics:
  Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication:
  Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work:
  Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration:
  Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision:
  Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Additional Information:

• Must be a US citizen.
• This position requires 100% onsite presence in Vega, TX
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment

• Dell Server Expertise:
  Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.

• Break/Fix Proficiency:
  Hands-on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills:
  Strong problem-solving abilities and technical insight into server operations.
• Customer Focus:
  Excellent communication skills with a professional, customer-first approach.
• Physical Capability:
  Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail-Oriented:
  Committed to delivering high-quality work with strong attention to detail.

Preferred Qualifications:

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics

Nice-to-Have Skills:

• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for byPGTEK.A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally,PGTEKoffers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. Weoffer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

About PGTEK:

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.EOE, including disability/veterans.