Danish Travel Booking Agent, Malaga, Spain

Cross Border Talents; Málaga; Presencial; EUR 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent Pay

A Thriving Workplace

Career Growth

Work-Life Balance

Descripción de la vacante

A dynamic travel company in Málaga is seeking a Travel Booking Agent fluent in Danish and English to provide exceptional customer service. As the first point of contact, you'll assist travelers with bookings, refunds, and inquiries, ensuring a positive experience. Join a vibrant team and enjoy the beautiful Mediterranean surroundings while advancing your career in the travel industry. With great pay, career growth, and a fun workforce, this role is perfect for anyone passionate about travel and customer support.

Formación

• Must be fluent in both written and spoken Danish.
• English proficiency must be at least B2 level.
• Comfortable using computer systems and tools.
• Ability to handle customer issues with empathy.
• Proactive problem-solving to improve the customer journey.

Responsabilidades

• Be the friendly voice for customer interactions.
• Handle inquiries via email, messages, and phone calls.
• Take charge of customer issues and provide solutions.
• Collaborate with internal teams to resolve inquiries.
• Strive for high customer satisfaction.

Conocimientos

C2-level Danish speaker

Strong English proficiency

Tech-savvy

Customer-centric approach

Problem-Solving Skills

Descripción del empleo

Imagine waking up every day in the sunny paradise of Málaga, where you'll be working just steps away from the golden beaches of the Costa del Sol! This vibrant city is a hub of culture, adventure, and a lifestyle full of sunshine and tapas! If you're a passionate Danish speaker and have a love for travel, this role as a Travel Booking Agent in Málaga is perfect for you.

Why this role is your next adventure:

• Sunny Days, Every Day: Málaga offers 300+ days of sunshine a year, and with its stunning Mediterranean coast, you'll never be far from the beach after work!
• Gateway to Europe: Work in a city renowned for its art (hello, Picasso Museum!), rich history, and bustling nightlife, while being part of a dynamic team that thrives on creativity and collaboration.
• Grow in the Travel Industry: Help travelers from around the world with bookings, refunds, and travel solutions, all while gaining valuable experience in the booming travel industry.

Duties and Responsibilities:

• First Point of Contact: Be the friendly, knowledgeable voice that ensures every customer interaction is a positive one.
• Customer Care: Handle inquiries via email, messages, and phone calls related to bookings, refunds, invoicing, and customer onboarding.
• Own the Journey: You'll take charge of customer issues, troubleshoot problems, and offer fast, efficient solutions that make their travel experience smoother.
• Collaboration: Work alongside internal teams and global partners to resolve inquiries with the best possible outcome.
• Customer Satisfaction: Strive to exceed customer expectations and deliver seamless support that keeps them coming back for more!

What You'll Bring to the Table:

• C2-level Danish speaker, fluent in both written and spoken communication.
• Strong English proficiency (minimum B2 level) to collaborate with international teams.
• Tech-savvy: Comfortable using computer systems and navigating through tools and guidelines.
• Customer-centric approach: You'll know how to handle and resolve customer issues with empathy and professionalism.
• Problem-Solving Skills: Proactively find solutions that improve the customer journey.

Perks of the Job:

• Excellent Pay: A competitive remuneration package based on your skills, experience, and performance.
• A Thriving Workplace: Join a team that values positivity and creativity in a fun, engaging environment.
• Career Growth: Gain hands-on experience in travel, customer service, and problem-solving, while enjoying plenty of opportunities for professional development.
• Work-Life Balance: Enjoy a shift rotation that gives you time to soak in the beauty of Málaga, with plenty of time for beach days, tapas, and exploring Spain's treasures.

Ready for a life-changing experience in one of Spain's most beloved cities? This is your chance to combine your love for travel, exceptional customer service skills, and language expertise in a role that lets you thrive both professionally and personally!

Apply now!