Danish Cybersecurity Customer Expert — Relocate to Athens

Mercier Consultancy Group; España; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13th/14th salary

Training on cybersecurity tools

Health insurance

Relocation package

Performance bonus

Athens multicultural environment

Career growth

Descripción de la vacante

Mercier Consultancy Group in Greece seeks a Danish-speaking Cybersecurity Customer Expert to bridge complex security solutions and user needs. You will be the primary contact for Danish-speaking clients, providing troubleshooting and guidance on cybersecurity software and services.

This role offers relocation to Athens, a competitive salary with annual bonuses, comprehensive health insurance, and training on cutting-edge cybersecurity tools, within a vibrant multicultural environment.

Formación

• Native or fluent Danish (spoken and written) is mandatory.
• Valid EU passport.
• Experience in customer support or technical service is valued for this position in Greece.

Responsabilidades

• Act as a primary point of contact for Danish-speaking clients regarding cybersecurity software and service inquiries.
• Provide expert troubleshooting and technical guidance to ensure optimal digital protection for users.
• Maintain high levels of customer satisfaction while navigating security protocols and data privacy standards.
• Identify potential security vulnerabilities reported by users and elevate them to technical teams.
• Communicate complex cybersecurity concepts clearly in Danish to non-technical users.
• Participate in continuous training to stay at the forefront of cybersecurity.
• Contribute to Mercier Consultancy Group's reputation by delivering world-class service.

Conocimientos

Danish language

Customer service

Technical communication

Relocation willingness

Cybersecurity awareness

Descripción del empleo

Mercier Consultancy Group in Greece seeks a Danish-speaking Cybersecurity Customer Expert to bridge complex security solutions and user needs. You will be the primary contact for Danish-speaking clients, providing troubleshooting and guidance on cybersecurity software and services.

This role offers relocation to Athens, a competitive salary with annual bonuses, comprehensive health insurance, and training on cutting-edge cybersecurity tools, within a vibrant multicultural environment.