Danish Customer Service Representative

CBTalents; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A social media moderation company in Barcelona is seeking a Danish Customer Service Representative. You will review and filter content for safety on a popular platform. Ideal candidates should be fluent in Dutch and English with strong PC skills. The position offers a supportive work culture with wellness programs and modern office facilities. You will have the opportunity to work both from the office and home.

Servicios

Spanish lessons

Free group activities

Wellness and resilience program

Incentive plan for KPIs

Free coffee

Free fruit weekly

Modern office space

Formación

• Experience within content moderation or customer service will be valued.
• Availability to work from the office and home (within 100km from the office).
• Initial training and continued personal coaching.

Responsabilidades

• Review and filter content of a social media platform.
• Ensure a safe experience for users.

Conocimientos

Dutch: C2 level

Advanced English

User friendly PC skills

Goal-oriented

Awareness for current cultural, political and social events

Affinity with social media platforms

Educación

Mandatory studies (ESO or High School)

Herramientas

Office 365

CRM Database

Descripción del empleo

About the job Danish Customer Service Representative

Description

If you are a social media user and want to explore them from other perspectives, we have a good job opportunity for you!

You will be in charge of reviewing and filtering the content of a popular social media platform and ensuring a safe experience for its users

Requirements

What do you need?

• Dutch: C2 level and advanced English
• User friendly PC skills: Office 365, CRM Database and other internal platforms
• Goal-oriented and self-assertive
• Awareness for current cultural, political and social events
• Affinity with social media platforms
• Experience within content moderation, customer service or other contact center environments will be valued.
• Availability to work from the office and from home (within 100km from the office)
• Mandatory studies finished: According to the legislation in Spain, a Document to prove it will be MANDATORY to be able to hire you. Meaning Mandatory studies as (mandatory studies in own language) ESO or High School. Any higher studies title will be an added value.
• 38,5h/week contract (Monday to Sunday) with fixed working hours and 2 days off per week.
• Shifts available: Morning (08:00-16:00) and Afternoon (16:00-00:00)
• Feel Good program which includes: Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
• Wellness and resilience program for mental and physical health. Includes many types of different workshops (Stress, conflict, effective communication, etc.)
• Incentive plan regarding project KPIs achievement
• A multicultural and international working environment
• Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)
• Free coffee every day and free fruit once a week.
• Initial training and continued personal coaching