Danish Customer Service Advisor – Your Barcelona Adventure Awaits!

Recruit4Work SL; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading staffing agency in Barcelona is seeking a Customer Service Advisor. In this role, you will provide exceptional customer support through phone, chat, and email, ensuring customer satisfaction while addressing inquiries and concerns. The ideal candidate should be fluent in Danish and possess call center experience. Benefits include paid training, free Spanish lessons, and a fun work atmosphere.

Servicios

Paid training

Free weekly Spanish lessons

Fun, people-focused work atmosphere

Market-based salary + bonus potential

Meal & transport cards + private insurance

Free fruit & coffee daily

4 company outings per year

Growth opportunities within the company

Responsabilidades

• Block lost / stolen cards & secure customer data
• Verify identities and answer inquiries
• Handle claims & manage card activations or blocks
• Ensure every customer feels supported and protected

Conocimientos

Fluent in Danish (C2)

Proficient in English

Call centre experience

Communicative & empathetic

Positive, flexible & a true team player

Strong listener with a service-oriented mindset

Able to handle challenges calmly & professionally

Descripción del empleo

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.

Dreaming of life abroad?

Pack your bags and head to Barcelona – a city full of sunshine, culture, and energy! ☀️🌆

Explore world-famous landmarks like the Sagrada Familia, stroll through colorful streets, and experience the Mediterranean lifestyle — all while growing your career with one of the biggest names in communication! 💬✨

Ready to start a new adventure? 🚀 This could be your next big step!

💼 Your role

As a Customer Service Advisor, you’ll deliver excellent support to customers via phone, chat, and email.

You’ll help with installations, troubleshoot issues, and keep customers happy and connected! 🤝💡

🧠 Your profile

• ✅ Fluent in Danish (C2)
• ✅ Proficient in English
• ✅ Call centre experience 🎧
• ✅ Communicative & empathetic
• ✅ Positive, flexible & a true team player 🙌
• ✅ Strong listener with a service-oriented mindset 💬
• ✅ Able to handle challenges calmly & professionally 💪

📅 Daily tasks

• 💳 Block lost / stolen cards & secure customer data
• 🔐 Verify identities and answer inquiries
• ⚙️ Handle claims & manage card activations or blocks
• 📞 Ensure every customer feels supported and protected 🛡️

🎁 Benefits

• 💰 Paid training
• 🇪🇸 Free weekly Spanish lessons
• 🎉 A fun, people-focused work atmosphere
• 💸 Market-based salary + bonus potential
• 🍽️ Meal & transport cards + private insurance
• 🍎 Free fruit & ☕ coffee daily
• 🎊 4 company outings per year
• 📈 Growth opportunities within the company

📍 Location

Barcelona, Spain