Customer Value Strategy Consultant

Verisure; Pozuelo de Alarcón; On-site; EUR 90,000 - 130,000; Full time

Job summary

Kyndryl is seeking an IT Strategy Consultant to drive multi-disciplinary, complex engagements. You will guide clients through IT strategy, cloud and non-cloud transformations, and ensure milestones, quality, and stakeholder alignment throughout engagements.

You will lead design and implementation plans, develop assets, and mentor teams while maintaining a strong focus on delivering measurable business value for Fortune 500 clients in a highly collaborative, hybrid environment.

Qualifications

• Experience in IT strategy consulting for large organisations or 'big 4' IT advisory environments.
• Knowledge of major cloud technologies including virtualization and containers across platforms.
• Subject matter expertise in multiple domains (cloud computing, IT strategy, infrastructure, enterprise architecture, automation).
• Data modelling and analytics using tools like Excel and Tableau.

Responsibilities

• Deliver value by applying domain, technology, and industry expertise to analyze issues and create solutions.
• Establish milestones, quality targets, and manage the work of others while communicating impact and benefits.
• Advise customers on technology options and help them make strategic IT decisions.
• Capture and prioritise complex requirements and develop roadmaps and implementation plans.
• Lead workshops and interviews; articulate outcomes and recommendations.

Skills

IT strategy consulting

Cloud technologies

Domain expertise

Data modelling

Structured analysis

IT operating model

IT strategy basics

Workshop facilitation

DevSecOps & Agile

IT/cloud architecture

ITIL/COBIT

Business case ROI

Discovery workshops

Tools

Virtualization

Containers

Job description

IT Strategy Consultant – Kyndryl

In Person – Madrid, Spain – Barcelona, Spain – Full time – R-60229

Who We Are
At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people – Kyndryl’s that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritised and your potential can thrive.

The Role
Do you have a passion for driving meaningful change through technology? Are you a master of IT strategy and eager to make an impact on our customers? We’re seeking a talented IT Strategy Consultant to join our team for multi‑disciplinary, complex consulting engagements.

As an IT Strategy Consultant at Kyndryl, you’ll be responsible for delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise, consulting techniques, and cognitive approaches to analyse issues and create innovative solutions. You’ll establish milestones, quality targets, and manage the work of others while possessing strong communication skills to articulate the impact and business benefits of your solutions and manage stakeholder expectations.

In this role, you will use your experience and knowledge in guiding customers in their adoption of both major cloud and non‑cloud technologies, including virtualization and containers. You will advise customers on technology options and help them make strategic choices and decisions. Additionally, you will have experience capturing and prioritising complex requirements and resolving conflicting requirements. But that’s not all – our IT Strategy Consultants have seen how organisations benefit from change and most importantly, know how to plan for it – giving our partners and customers the confidence to make a convincing case for it.

As a trusted and experienced Consultant, you will be responsible for a vast number of essential technical components such as analysing the customer’s current state, defining IT Strategy including key outcomes, designing conceptual solutions, planning and executing design and implementation work (with support from technical specialists), and accounting for time, cost, and quality targets. You will also develop IP and own specific assets, tools, and white papers articulating point of views in a specific domain, assemble and lead a team of consultants and architects, and facilitate and capture lessons learned from engagements to update methodologies and assets.

Lastly, as a transformational catalyst, you’ll spearhead comprehensive modernisation programmes encompassing people, culture, process, and technology, revolutionising organisations from within. Join us at Kyndryl and redefine the very essence of IT strategy consultancy.

Your Future at Kyndryl
As an IT Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross‑functional Technical Subject Matter Experts. Whether you want to lead multi‑disciplined teams as a Senior Strategy Consultant or delve into transforming Fortune 500 companies as a Strategy and Transformation Consultant – you’ll have access to unlimited opportunities with Kyndryl.

Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritises customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• Consulting experience with an IT professional service "big 4" firm or similar background focused on IT strategy enablement
• Knowledge of major cloud technologies including virtualization, containers, networking etc. on different cloud platforms
• Subject matter expertise in at least three domains (e.g., cloud computing, IT strategy, infrastructure, IT operations, applications, enterprise architecture, solution architecture, automation, data management, AI/ML, IoT and cloud governance models) to advise on industry‑leading solutions
• Data modelling and analytical experience using common tools (e.g., Excel, Tableau)
• Issue‑based analysis determined and structured data to collect, and produced structured conclusions, recommendations, and roadmaps
• Knowledge of IT Operating Model and Process Frameworks
• Awareness of broad competencies and depth in specific competency areas (IT strategy, enterprise architecture, solution architecture, process reengineering, automation)
• Ability to lead/facilitate workshops and interviews, great presentation skills
• Understanding of DevSecOps, Agile, Scrum construct to identify inefficiencies through readiness assessments and development of strategies and approaches to optimise the implementation of IT or cloud resources and capabilities

Preferred Skills and Experience

• Experience in the areas of IT and/or cloud technology architecture, service management and/or resiliency
• ITSM and ITIL or COBIT certification
• Business case skills, ROI, and TCO analysis to validate IT strategy
• Experience leading workshops and interviews for discovery and assessment engagements

Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programmes are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute-you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalised development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we’re committed to helping you do just that.

Roche is an Equal Opportunity Employer.