Customer Support Polish-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Barcelona; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A dynamic international company is seeking a Customer Support Expert to join their remote team. Your role will involve communicating with customers through various channels and ensuring they receive excellent service. Candidates should be fluent in Polish and possess strong communication skills. The position offers relocation support, a competitive salary package, and opportunities for career development. Join now and embark on a new adventure!

Servicios

Relocation support

Competitive salary package

Health care

Performance bonus

Training & career development

Responsabilidades

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand with professionalism.
• Build strong, positive relationships with partners and customers.
• Work towards achieving personal and team targets.

Conocimientos

Fluent Polish (written and spoken)

Good English skills (min. B2 level)

Excellent communication skills

Problem-solving abilities

Basic computer skills and tech confidence

Team spirit

Adaptability

Proactive mindset

Descripción del empleo

Position

Customer Support

Work model

Remote (based in Greece)

Location

Greece

Employment type

Full-time

Overview

Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Polish (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!