Customer Support Italian-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Barcelona; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international customer support company in Barcelona is looking for a Customer Expert to support customers via phone, chat, and email. Ideal candidates will be fluent in Italian and possess good English skills. The role offers excellent relocation support, a competitive salary package, and various additional benefits, such as health care and career development opportunities.

Servicios

Relocation support

Competitive salary package

Health care

Performance bonus

Training & career development

Vibrant workplace

Responsabilidades

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand with professionalism.
• Build strong, positive relationships with partners and customers.
• Work towards achieving personal and team targets.

Conocimientos

Fluent Italian

English (B2 level)

Communication skills

Problem-solving abilities

Team spirit

Adaptability

Proactive mindset

Descripción del empleo

Position :

Work model :

Location :

Employment type : Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well‑known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Italian (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem‑solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!