Customer Support Dutch-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Barcelona; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading customer support firm is looking for a Customer Support expert to join their international team. You will provide assistance to customers via phone, chat, and email, ensuring excellent service. Fluency in Dutch and good English skills are necessary. The role offers competitive pay, relocation support, and a vibrant workplace culture, making this an exciting opportunity to start anew under the Aegean sun.

Servicios

Relocation support for flights and accommodation

Competitive salary package with bonuses

Health care and additional benefits

Full onboarding and training

Vibrant workplace culture and community activities

Formación

• Fluency in Dutch required for customer communication.
• English skills at a minimum B2 level for effective team collaboration.
• Proven communication skills to ensure customer satisfaction.

Responsabilidades

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and professionalism.

Conocimientos

Fluent Dutch (both written and spoken)

Good English skills (min. B2 level)

Excellent communication and problem-solving abilities

Basic computer skills and tech confidence

Team spirit, adaptability, and a proactive mindset

Descripción del empleo

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Dutch (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!