Customer Success Operations - Remote

Yo Ai Labs; Barcelona; A distancia; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Palo Alto Networks is seeking a proactive Customer Success Engineer (CSE) specializing in Certificate Lifecycle Management and PKI. You will ensure successful deployment, automated lifecycle management, and ongoing stabilization of CLM and PKI solutions across distributed environments.

You will work closely with CISOs, CTOs, security and PKI teams from major organizations to drive adoption, optimization, and value realization of our platform.

Formación

• Proactive and customer-focused individual for a Customer Success Engineer role.
• Experience with Certificate Lifecycle Management and PKI.

Responsabilidades

• Provide subject matter expertise to empower clients to maximize the value of the platform across distributed hybrid environments.
• Collaborate with CISOs, CTOs, security, PKI, cloud, network, and other technical teams to ensure successful deployment, adoption and optimization of the solutions.

Descripción del empleo

**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
**Job Summary**
**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Job Summary:**
We are seeking a proactive and customer focused individual to join our team as a Customer Success Engineer (CSE) specializing in Certificate Lifecycle Management and PKI. In this role, you will ensure the successful deployment, automated lifecycle management, and ongoing stabilization of our enterprise CLM and PKI solutions. Your primary objective will be to provide subject matter expertise to empower clients to maximize the value of the platform that will help to manage the entire certificate lifecycle across distributed hybrid environments.
As a Customer Success Engineer, you will play a strategic role in driving customer success by providing advanced technical expertise and leadership. You will work closely with CISOs, CTOs, security, PKI, cloud, network, and other technical teams from the world's largest and most well-known organizations, particularly focusing on ensuring successful deployment, adoption, and optimization of our solutions.
**Your Impact**
+ Provide advanced product-level expertise,