Customer Success Engineer - Brain Health Tech

Neuroelectrics; Barcelona; Remote; EUR 60,000 - 90,000; Full time

Job summary

Palo Alto Networks is seeking a proactive Customer Success Engineer specializing in Certificate Lifecycle Management and PKI. You will ensure deployment, automated lifecycle management, and ongoing stabilization of enterprise CLM and PKI solutions across distributed hybrid environments.

You will partner with CISOs, CTOs, security, PKI and cloud teams to drive adoption and optimization, acting as the trusted expert for CLM and PKI, guiding integrations and delivering measurable value.

Qualifications

• Experience deploying and managing CLM and PKI solutions.
• Ability to collaborate with CISOs, CTOs, security and cloud teams.
• Strong communication and problem-solving for complex integrations.

Responsibilities

• Provide advanced product-level expertise and lead complex deployments.
• Act as the go-to expert for CLM and PKI products with customers.
• Proactively communicate new features and best practices.

Skills

Certificate Lifecycle Management

PKI

Customer Success

Enterprise deployments

Technical leadership

Job description

**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
**Job Summary**
**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary:**
We are seeking a proactive and customer focused individual to join our team as a Customer Success Engineer (CSE) specializing in Certificate Lifecycle Management and PKI. In this role, you will ensure the successful deployment, automated lifecycle management, and ongoing stabilization of our enterprise CLM and PKI solutions. Your primary objective will be to provide subject matter expertise to empower clients to maximize the value of the platform that will help to manage the entire certificate lifecycle across distributed hybrid environments.
As a Customer Success Engineer, you will play a strategic role in driving customer success by providing advanced technical expertise and leadership. You will work closely with CISOs, CTOs, security, PKI, cloud, network, and other technical teams from the world's largest and most well-known organizations, particularly focusing on ensuring successful deployment, adoption, and optimization of our solutions.
**Your Impact**
+ Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges.
+ Serve as the go-to expert for the CLM and PKI products, guiding customers through sophisticated integrations and customizations.
+ Proactively communicate new features and