Customer Solutions Specialist (Hybrid—Málaga/Valencia)
Avature
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Benefits offered by this job
Job summary
Avature is a market-leading enterprise SaaS provider for global talent acquisition and talent management. We have a strong commitment to high-quality engineering and customer service and are recognized innovators in the large enterprise market.
Leading organizations around the world rely on Avature, including Fortune 500 companies, global consulting firms, some of the world's largest banks and manufacturers, and government organizations.
Qualifications
- Fluent in English and French.
- Strong analytical capabilities.
- Exceptional communication skills.
- Passionate about technology.
- Comfortable using AI tools and staying up to date with AI capabilities.
- Advanced education is valued.
Responsibilities
- Meet with account managers to understand scope and timeframes of each assignment.
- Manage team assignments from case creation to resolution, interacting with other teams and providing feedback.
- Help configure customized Avature solutions by moving configurations from test environments to production.
- Analyze and create relevant reports.
- Run QA tests to ensure everything works as expected.
Skills
Tools
Job description
Avature is a market-leading enterprise SaaS provider for global talent acquisition and talent management. We have a strong commitment to high-quality engineering and customer service and are recognized innovators in the large enterprise market.
Leading organizations around the world rely on Avature, including Fortune 500 companies, global consulting firms, some of the world's largest banks and manufacturers, and government organizations.
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