Healthcare Reimbursement Specialist, Spain

Novocure; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus eligibility

Restricted stock unit grant

Flexible working model

Descripción de la vacante

Novocure is seeking a Revenue Operations Specialist in Madrid to support patient onboarding and reimbursement activities across Spain. In this role, you will manage incoming prescription orders, handle reimbursement processes, and collaborate with various stakeholders to ensure timely treatment for patients.

The ideal candidate will have over 3 years of experience in revenue operations within healthcare, be fluent in Spanish and English, and possess strong organizational skills. Novocure offers a flexible hybrid working model and a comprehensive benefits package.

Formación

• 3+ years of experience in revenue operations, reimbursement, or similar roles.
• Demonstrated experience following up on payments and reimbursement processes.
• Strong proficiency with Microsoft Office applications, especially Excel.

Responsabilidades

• Act as the primary point of contact for physicians and internal stakeholders.
• Process incoming prescription orders accurately within Novocure systems.
• Manage reimbursement and Purchase Order processes to ensure patient treatment continuity.

Conocimientos

Revenue operations experience

Healthcare reimbursement processes

Fluency in Spanish and English

Microsoft Office proficiency

Organizational skills

Attention to detail

Herramientas

SAP or ERP systems

Descripción del empleo

What You’ll Do

In this role, you will play a central role in supporting patient onboarding, reimbursement activities, and revenue operations across Spain by:

• Acting as the primary point of contact for physicians and internal stakeholders throughout patient intake and treatment initiation activities
• Processing incoming prescription orders accurately and efficiently within Novocure systems to support timely patient onboarding
• Managing and proactively following up on reimbursement and Purchase Order processes with treatment sites and payers to help ensure continuity of patient treatment and timely billing
• Collaborating closely with Key Account Managers, Market Access teams, healthcare providers, and payer organizations to resolve reimbursement‑related matters
• Coordinating e‑invoicing activities and ensuring invoices are submitted accurately and on time through third‑party platforms
• Driving collection follow‑up activities in partnership with the Accounts Receivable team to support healthy cash flow and minimize outstanding receivables
• Monitoring account status, identifying gaps, and proactively communicating next steps with both internal and external stakeholders
• Maintaining accurate documentation of operational activities, reimbursement updates, and stakeholder communications within Novocure systems
• Supporting reporting, tracking, and continuous improvement initiatives related to intake, reimbursement, billing, and collections
• Collaborating cross‑functionally to ensure priorities are aligned and operational objectives are delivered effectively

About You

Minimum Requirement:

• 3+ years of experience in revenue operations, reimbursement, billing, collections, customer service, or a similar operational role within healthcare, pharmaceutical, or medical device industries
• Demonstrated experience following up on healthcare payments, reimbursement processes, invoicing activities, or payer‑related workflows
• Fluency in Spanish and strong conversational English, both written and spoken
• Strong proficiency with Microsoft Office applications, particularly Excel and Outlook
• Excellent organizational skills and ability to manage multiple priorities, deadlines, and stakeholder follow‑ups simultaneously
• Strong attention to detail and commitment to accurate documentation and process execution

These additional qualifications are preferred:

• Experience working with payer organizations and healthcare reimbursement systems
• SAP or other ERP system experience
• Proven ability to work independently while managing multiple stakeholder relationships
• Strong communication and problem‑solving skills with the ability to navigate complex situations professionally
• Proactive, energetic, and customer‑focused mindset with a strong sense of ownership and accountability
• Experience operating within highly regulated healthcare, pharmaceutical, or medical device environments

What We Offer

This pay range which Novocure expects to pay for this role at the time of this posting is 25,000 to 35,000 €. This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job‑related knowledge and skills demonstrated.

NOVOFLEX

We offer a flexible, trust‑based hybrid working model for most of our office‑based roles. Employees are asked to be in the office an average of three days per week, with the flexibility to choose which days’ work best for them. We understand that life is not always predictable, so if you need to adjust your schedule, such as leaving early or starting late occasionally, we trust you to balance your time in a way that works for both you and Novocure.

If you are excited about this role, please apply.