Customer Service Specialist: Hybrid, SAP/Salesforce

Omya; Vitoria; Híbrido; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading global producer of industrial minerals is seeking a Customer Service Support professional in Vitoria, Spain. You will be responsible for processing transactions, handling customer requests, and ensuring client satisfaction. Candidates with 1-3 years of experience in customer service and fluency in English and German are encouraged to apply. The role offers a hybrid work model and multiple benefits including medical insurance and flexible retribution.

Servicios

Hybrid work model

Daily meal allowance

Kindergarten & transport benefits

30 labor days of holidays

Access to language lessons

60% company-subsidized medical insurance

Modern office environment

Formación

• 1 to 3 years of prior experience in customer service, accounts payable, or order entry.
• Experience in export transportation or international business is preferred.
• Fluent in English and German.

Responsabilidades

• Process returns, credits, and debits in SAP.
• Monitor the resolution of customer problems and complaints.
• Provide documents like Certificates of Analysis to external customers.

Conocimientos

Customer service experience

Detail-oriented

Organizational skills

BPCS or SAP knowledge

Fluent in English

Fluent in German

Herramientas

Salesforce

Descripción del empleo

A leading global producer of industrial minerals is seeking a Customer Service Support professional in Vitoria, Spain. You will be responsible for processing transactions, handling customer requests, and ensuring client satisfaction. Candidates with 1-3 years of experience in customer service and fluency in English and German are encouraged to apply. The role offers a hybrid work model and multiple benefits including medical insurance and flexible retribution.