Customer Service Specialist

JR Spain; Valencia; Presencial; EUR 15.000 - 25.000; A tiempo parcial

Descripción de la vacante

Una empresa del sector del bienestar busca un/a Especialista en Atención al Cliente para proyecto de alcance. El rol implica interacciones proactivas con clientes actuales y potenciales, manteniendo relaciones y recolectando retroalimentación valiosa. Se requiere español nativo y experiencia en ventas o atención al cliente. Se ofrece trabajo remoto con oportunidades de crecimiento y un ambiente de apoyo.

Servicios

Trabajo remoto con colaboración en equipo

Oportunidades de crecimiento en la empresa

Trabajo significativo con impacto real

Formación

• Nivel nativo de español (España) requerido.
• Experiencia previa en ventas o atención al cliente es una ventaja.
• Organizado, orientado a detalles y responsable.

Responsabilidades

• Realizar llamadas salientes para informar a los clientes sobre promociones y eventos.
• Reactivar clientes inactivos y recopilar retroalimentación.
• Mantener registros diarios y segmentar contactos en grupos.

Conocimientos

Comunicación clara y confiada

Organización y atención al detalle

Experiencia en ventas o atención al cliente

Descripción del empleo

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Coral Club International is hiring: Part-time customer support Specialist (Native Spanish Speaker)

Join a dynamic team and help us deliver exceptional service to our valued customers!

Location: Remote

Employment type: Part-Time

Language requirement: Native Spanish (Spain)

About Coral Club

Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in.

About the role

We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.

Key Responsibilities

Outbound calls (Provided database):

• Inform clients about ongoing promotions, product launches, and events.
• Invite clients to Zoom presentations, offline meetups, and other company activities.
• Reactivate inactive clients (those who haven’t interacted for 3+ months).

Feedback collection & Reporting:

• Log interests, objections, questions, and call outcomes.
• Share collected feedback and insights with your team leader.

Work with reporting tools:

• Maintain daily logs: client status, call outcomes, and next steps.
• Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
• Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.
• Duplicate invitations and essential information across channels as needed.

What we’re looking for

• Native-level Spanish (Spain) - required.
• Clear and confident communication style, especially over the phone.
• Organized, detail-oriented, and responsible.
• Prior experience in sales or customer service - a strong advantage.

What We Offer

• Remote work with supportive team collaboration.
• Opportunity to grow within a global wellness company.
• Meaningful work with real impact on people’s lives.

Ready to make a difference with Coral Club?