Customer Service - Spanish speaking - 100% remote in Greece

Halvia Talent; Murcia; A distancia; Jornada completa

Descripción de la vacante

A leading customer service provider is looking for a Customer Service Agent to join their remote team. You will assist customers with queries and ensure reliable service experiences. The role requires strong English skills and attention to detail. The company offers relocation support to Greece, competitive salary, and full paid training.

Servicios

Competitive monthly salary

Health care benefits

Full paid training

Professional growth opportunities

Free online Greek language courses

Formación

• Fluent in English, both written and spoken.
• Strong attention to detail.
• Excellent problem-solving skills.

Responsabilidades

• Assist customers via phone messages and email.
• Resolve queries related to orders and refunds.
• Provide professional customer service support.

Conocimientos

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Descripción del empleo

Overview

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts team and become part of a Great Place to Work Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you\'ll be ensuring smooth reliable and satisfying customer service experiences for the end-users.

The job

• Chatting with customers via phone messages & email
• Resolve queries related to orders refunds delivery and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU because

• You\'re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills both written and spoken
• You\'ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don\'t go as planned
• Customer support experience is nice to have but not a dealbreaker!

What\'s in it for you

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you)
• Competitive monthly salary 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Ready for a new adventure Upload your ENGLISH CV - and apply in just a few clicks.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1