Customer Service Bose

Cbtalents; Barcelona; A distancia; Jornada completa

Descripción de la vacante

A leading audio company is seeking a Customer Service Representative fluent in German and English to provide exceptional customer support. This role involves responding to inquiries, resolving issues, and maintaining records, all while working remotely from Barcelona. Previous experience in customer service is preferred, along with strong communication skills. The position offers a competitive salary and performance bonus.

Servicios

Competitive base salary

Annual performance bonus

Flexibility in remote work

Formación

• Fluency in German and English (mandatory).
• Strong communication and problem-solving skills.
• Previous experience in customer service is preferred.
• Ability to work remotely while based in Barcelona.

Responsabilidades

• Respond to customer inquiries via phone, email, or chat.
• Provide product information and troubleshooting assistance.
• Resolve customer issues efficiently.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams for complex cases.

Conocimientos

Fluency in German

Fluency in English

Strong communication skills

Problem-solving skills

Descripción del empleo

Overview

Position: Customer Service Bose
Languages Required: German + English
Start Date: ASAP
Location: Barcelona, Remote

Salary & Benefits:

• Base Salary: 19,634 per year

• Bonus: Up to 1,920 gross/year

Company: Bose

Job Description:
We are seeking a Customer Service Representative to join Bose. The successful candidate will be fluent in German and English and will provide exceptional support to customers, ensuring an excellent service experience while working remotely from Barcelona.

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.

• Provide product information, troubleshooting assistance, and after-sales support.

• Resolve customer issues efficiently, ensuring high satisfaction levels.

• Maintain accurate records of customer interactions.

• Collaborate with internal teams to escalate and resolve complex cases.

Qualifications

• Fluency in German and English (mandatory).

• Strong communication and problem-solving skills.

• Previous experience in customer service is preferred.

• Ability to work remotely while based in Barcelona.

Benefits

• Competitive base salary plus annual performance bonus.

• Opportunity to work with a globally recognized brand.

• Remote role with flexibility.