Customer Service Advisor - Danish Speaker (P)

Cross Border Talents; Málaga; Presencial; EUR 18.000 - 20.000; Jornada completa

Descripción de la vacante

A customer service company in Málaga is seeking a Customer Service Advisor to provide exceptional support to boutiques across Europe. The ideal candidate is proficient in Danish, has advanced English, and possesses strong customer-care skills. This full-time position offers a competitive salary of €18,000 - €20,000 gross per year, plus bonuses, and a rotating schedule. Join our dynamic team and help create memorable customer experiences.

Servicios

Competitive salary

Bonuses

Career development programs

Comprehensive training

Referral program

Formación

• Must be proficient in Danish and have advanced English.
• Strong customer-first mindset with exceptional customer-care skills.
• Ability to effectively qualify customer needs.

Responsabilidades

• Handle incoming calls from boutiques and shops.
• Log call details in management systems.
• Maintain expert knowledge of products and applications.
• Ensure service level agreements are met.

Conocimientos

Proficient or bilingual in Danish

Advanced English

Exceptional customer-care skills

Knowledge of IT platforms

Familiarity with Windows

Familiarity with MS Office applications

Descripción del empleo

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What You´ll Do :

• Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.
• Log call details in our management systems and ensure responses meet SLA requirements.
• Maintain expert knowledge of our products and applications to provide accurate guidance.
• Ensure all contractual service level agreements are consistently met.

What We´re Looking For :

• Is proficient or bilingual in Danish and has an advanced level of English.
• Puts the customer first and has exceptional customer‑care skills.
• Can effectively qualify customer needs to provide comprehensive support.
• Has working knowledge of IT platforms, Windows, and MS Office applications.

Whats In It for You :

We value our employees and offer benefits to support your lifestyle and growth :

Full‑time 39 hours / week permanent contract with a rotating schedule Monday - Friday : 09 : 00- 18 : 00 (with2 Saturdays per month)

• Competitive salary : 18000 - 20000 gross / year + in bonuses.
• Office in Málaga.

Referral program : earn bonuses for bringing talented friends on board.

Comprehensive training on the company and project youll be working on.

Career development programs and specialized courses to help you grow professionally.

Ready to make an impact? Join our team and turn every customer interaction into a moment of delight!