Customer Growth Manager

Blu Selection; Barcelona; Presencial; EUR 25.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission based on expansion ARR

Descripción de la vacante

Blu Selection in Barcelona, Spain, is seeking a Customer Growth Manager to drive revenue within our existing customer base. In the first weeks you’ll onboard new accounts to learn product details, then focus on identifying customer needs, showcasing features, and upselling to unlock maximum value from our platform.

If you have a native Spanish background with professional English, a strong commercial mindset, and experience in customer success or upselling, join a fast-paced team shaping our

Formación

• 6+ months in Customer Success, Account Management or sales-adjacent roles.
• Strong commercial instinct and ability to start revenue conversations.
• Excellent communication and presentation across video, phone, and email.
• High ownership, organization and proactive opportunity spotting.
• Native Spanish speaker with strong professional English.

Responsabilidades

• Own expansion pipeline across new products for existing customers.
• Analyze health scores and usage data to identify cross-sell opportunities.
• Collaborate with Customer Success to run soft outreach without disrupting relationships.
• Deliver demos and value-driven conversations for advanced features.
• Track conversion rates and revenue impact in HubSpot.
• Share product insights with Growth, Product and Sales to refine go-to-market strategies.
• Help build expansion playbooks and benchmarks for Spain.

Conocimientos

Customer Success

Account Management

Upselling

Sales experience

Spanish (native)

English proficiency

Herramientas

HubSpot CRM

Descripción del empleo

Barcelona, Spain (1 day per week from home / Hybrid model) ????

Fast-scaling B2B SaaS launch ????

€25k - €33k base / €30k - €40k OTE ????

What's the project?

Imagine a world where passionate experience creators—the people who teach you how to cook authentic tapas, guide you through breathtaking kayak tours, or host local art workshops—don't have to stress about the boring admin stuff.

Our client has built a vertical-focused software platform (an all-in-one operating system) specifically for these experience businesses. It helps them manage daily operations, boost bookings, handle payments, and scale their business with total clarity. They operate in the booming travel tech and experience economy sector, which is seeing massive digital transformation right now.

Now, after conquering multiple European markets with a recent €12M Series A funding round, they are officially opening the Spanish market. This means you will be joining a fast-paced, high-energy environment where your voice matters, and your work directly shapes the company's footprint in Spain from day one.

Your role in this

As a Customer Growth Manager, you'll hold a dedicated commercial growth role within Customer Success, driving revenue across our existing customer base. During your initial weeks, you'll briefly help onboard new accounts to get full product technicalities under your skin. Once up and running, you'll focus 100% on identifying customer needs, showcasing new features, and growing customer revenue by upselling new products so creators unlock maximum value from our platform.

Key Responsibilities:

• Own the complete expansion pipeline across new products for existing customers.
• Analyze customer health scores, usage data in HubSpot, and growth leads to identify prime cross-sell opportunities.
• Partner closely with Customer Success Managers to run soft outreach without interrupting trusted relationships.
• Deliver engaging product demos and value-driven conversations for advanced features.
• Track your conversion rates, pipeline health, and revenue impact directly in HubSpot.
• Share structured product insights with Growth, Product, and Sales teams to refine features and go-to-market strategies.
• Help build and refine expansion playbooks, messaging, and qualification benchmarks as we scale in Spain.

What should you bring?

Must-Haves:

• 6+ months of experience in Customer Success, Account Management, upselling, or sales-adjacent commercial roles (we welcome experienced professionals looking for a hands-on individual contributor role!).
• Strong commercial instinct and complete comfort initiating revenue conversations with existing partners.
• Outstanding communication and presentation skills across video, phone, and email.
• High level of agency, ownership, and organization—you love spotting opportunities and running with them.
• Native Spanish speaker, alongside strong professional English.

Nice-to-Haves:

• Experience with travel, tourism, hospitality, or experience platforms.
• Knowledge of SaaS expansion motions, upsell frameworks, or digital marketing.
• CRM experience with tools like HubSpot.

The Vibe & Perks

Is that it? Because this is a dedicated hire in a brand-new region, you'll be shaping the expansion playbook from scratch! That means navigating evolving processes, testing messaging, and adjusting to local market quirks as we grow.

Compensation includes a fixed base salary supplemented by a performance-based commission tied directly to expansion ARR, pipeline volume, and growth targets. The overall vibe is highly collaborative, proactive, and curious—where helping teammates win and creating genuine value for customers always comes first!