Customer Experts - Spanish Speaking - Remote inGreece

Dila Recruitment; Valencia; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency seeks a Customer Support Specialist to communicate with customers in Spain and ensure high satisfaction. The ideal candidate is fluent in Spanish and has great communication skills. This role offers full-time remote work, competitive salary, health benefits, and relocation support to Greece.

Servicios

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Formación

• Fluency in Spanish is required.
• Strong English communication skills needed.
• Exceptional soft skills and problem-solving capabilities are important.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track cases to ensure timely closure.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Descripción del empleo

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas