Customer Experts - Spanish Speaking - Remote inGreece

Dila Recruitment; Murcia; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Support Specialist to manage communications with customers via various channels. The role requires fluency in Spanish and strong English skills, with a focus on maintaining customer satisfaction and building professional relationships. The position offers a competitive salary, relocation support to Greece, and extensive training opportunities.

Servicios

Relocation support covering flight and accommodation

Competitive monthly salary + 2 extra salaries

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Great working environment

Formación

• Fluency in Spanish required.
• Good communication skills in English necessary.
• Exceptional soft skills and problem-solving abilities.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Descripción del empleo

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas