Customer Experts - Spanish Speaking - Remote inGreece

Dila Recruitment; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment firm is looking for a Customer Support Specialist to communicate with customers and maintain satisfaction. You need to be fluent in Spanish and possess strong communication skills in English. The role offers a competitive salary, relocation support to Greece, and professional growth opportunities.

Servicios

Relocation support (flight and accommodation)

Competitive salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

Great working environment

Formación

• Fluency in Spanish is mandatory.
• Good communication skills in English required.
• Exceptional communication and problem-solving skills needed.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they close in a timely manner.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Spanish

Good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Descripción del empleo

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas