Customer Experts - Spanish Speaking - Remote inGreece

Dila Recruitment; Barcelona; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment firm is seeking a Customer Support Specialist who will communicate with customers and maintain satisfaction. The position offers relocation support to Greece, a competitive salary structure, and opportunities for professional growth. Fluency in Spanish and good English communication skills are required. You will thrive in a fast-paced environment and enjoy comprehensive training.

Servicios

Relocation support covering flight and accommodation

Competitive monthly salary plus 2 extra salaries

Health care benefits

Professional development opportunities

Free online Greek language courses

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they close efficiently.
• Maintain high customer satisfaction.
• Provide and maintain strong, professional relationships.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Descripción del empleo

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas