Customer Experts - Spanish Speaking - Remote in Greece

Dila Recruitment; Sevilla; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment company is seeking a Customer Support Specialist for a remote position. You will handle customer communications across various channels and ensure satisfaction while tracking cases. The ideal candidate must be fluent in Spanish and possess strong communication skills in English. This role includes relocation support to Greece and offers competitive compensation along with significant benefits.

Servicios

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Formación

• Fluency in Spanish is mandatory.
• Strong communication skills in English required.
• Exceptional soft skills are key for customer interaction.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track case progress to ensure timely closure.
• Maintain high customer satisfaction while representing the brand.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Descripción del empleo

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas