Customer Experience Specialist (Dutch)

Helloprint; Valencia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A dynamic e-commerce company based in Valencia seeks a Customer Service representative fluent in Dutch and English. You will be the first contact for customers and proactvely assist them online and offline. The ideal candidate will have a customer-friendly attitude and a bachelor's degree. Join a vibrant international team, enjoy company activities, free Spanish classes, and more.

Servicios

Free Spanish classes

Attractive discounts on Urban Sports Club

Free breakfast and lunch

Career growth opportunities

Free bi-weekly Bueno Bootcamp

Formación

• Experience in Customer Service is a plus.
• Willingness to relocate or already Valencia based.

Responsabilidades

• You are the first contact for our customers via phone, email, and chat.
• Help customers find the right product and service.
• Provide service with a smile and think like a customer.

Conocimientos

Professional level of English

Professional level of Dutch

Customer-friendly attitude

Dynamic personality

Problem-solving skills

Educación

Bachelor degree or academic level

Herramientas

Adobe InDesign

Descripción del empleo

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure! Meet the most ambitious scale‑up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new addition in our Dutch speaking team. Somebody passionate about helping our customers, who loves to provide excellent service, who has interest in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.

What about our Dutch team?

Our current BENL Customer Service team is already filled with talented people from different places all over The Netherlands and Belgium, with one common goal: to give the best service to our Dutch / Belgian customers and make them satisfied!

What do you do?

• You are the first contact for our customers via phone, email, and chat;
• You help customers find the right product and service by proactively helping them online and offline;
• You provide service with a smile and practice our most important core value: ‘Think like a customer’.

Do you think you are the missing piece of the puzzle? Keep reading!

What are we looking for?

• A professional level of English and Dutch, both verbally and written;
• A Bachelor degree or academic level;
• A super customer‑friendly attitude and enjoyment while being in touch with customers;
• A dynamic and flexible personality;
• A real team player and a great addition to our amazing team;
• Solution‑oriented mindset and you excel in problem‑solving in a creative way;
• Experience in Customer Service or with Adobe InDesign skills is a plus!
• Willingness to relocate or already Valencia based.

Start your new career abroad today! about Customer Experience at Helloprint in sunny Valencia.

Have the adventure of a lifetime in sunny Valencia ️

100+ colleagues from all around the world

Amazing company activities, events, parties, and many more!

Free Spanish classes

Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever 🏽️

Breakfast and Lunch are on us!

Become part of our Growth Program, with plenty of job opportunities

Free bi‑weekly Bueno Bootcamp 🏽️

Why HelloPrint

• HelloPrint is Great Place To Work -Certified;
• A unique culture and challenges at a fast-growing e-commerce company;
• Dynamic, entrepreneurial and international environment (34 nationalities & average age of 30);
• A great community of like‑minded young professionals in Valencia;
• Opportunities to grow and to Design Yourself in a fast‑paced learning curve;
• Support with Spanish administration processes and relocation

The best events, friday drinks & free Spanish classes;

Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever

A free Bueno Bootcamp and attractive discounts on Urban Sports Club to enjoy a broad variety of sports

Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!