Customer Experience Specialist (Dutch)

Financecolombia; Valencia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Experience Specialist fluent in Dutch to enhance its team in Valencia, Spain. This full-time position requires a proactive mindset and exceptional communication skills to provide outstanding customer service. Benefits include meal provisions, health insurance, and opportunities for career development.

Servicios

Breakfast and lunch provided

Spanish health insurance coverage

Free Spanish classes

Opportunities for career growth

Monthly events and team-building activities

Relocation support

Formación

• Fluency in Dutch and English required.
• Customer service experience is preferred.
• Exceptional communication skills necessary.

Responsabilidades

• Provide top-notch support to C2C customers via phone, email, and chat.
• Collaborate with customers to identify effective solutions.
• Handle troubleshooting, innovation, and daily change management.

Conocimientos

Customer service

Fluent in Dutch

Fluent in English

Communication skills

Proactive mindset

Descripción del empleo

Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.

We are currently seeking a Customer Experience Specialist fluent in Dutch to join our team.

The ideal candidate will have experience in providing top-notch customer service across the industry. This is a full-time position with opportunities for growth and development within our company.

Position: Customer Experience Specialist with Dutch

Location: Valencia, Spain

Employment type: Full-Time

Remuneration: Up to €1,600/month

DUTIES AND RESPONSIBILITIES:

• Provide top-notch support to C2C customers via phone, email, and chat
• Collaborate with customers to identify effective solutions
• Brainstorm with colleagues to enhance the Customer Experience
• Handle troubleshooting, innovation, and change management daily
• Optimize business processes to enhance the customer journey

REQUIREMENTS:

• Fluent in Dutch and English
• Customer service experience is preferred
• Exceptional communication skills for meaningful interactions
• Proactive and solution-oriented mindset
• Ability to think outside the box and deliver solutions
• Proficient with computers and fast typing skills

BENEFITS:

• Experience a vibrant start-up culture collaborating with top European brands
• Breakfast and lunch provided
• Spanish health insurance coverage
• Free Spanish classes to learn a new language and immerse in local culture
• Opportunities for career growth and skill development
• Monthly events and team-building activities
• Relocation support to help settle into Spain smoothly

If interested, don´t hesitate to send us your CV ;)