Customer Experience Communications Lead

Preply; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading language learning platform seeks a Product Design Leader to drive design strategy in Madrid. This role requires 8+ years in product design, mentoring designers, and ensuring user-centered decisions. Offering a competitive package with relocation support. Ideal for those passionate about creating impactful design experiences.

Servicios

Generous Learning & Development budget

Competitive financial package with equity

Attractive relocation package

Responsabilidades

• Lead design for a key domain within Preply’s largest product tribe.
• Guide the design direction and act as its craft leader.
• Coach and inspire designers to improve their craft.

Conocimientos

Leading research and uncovering insights

Mentoring designers

User-centered decision making

Educación

8+ years of professional Product Design experience

Descripción del empleo

We at Good Maven are proud to partner with Preply to lead the search for this full-time design leadership role.

Product Design Leader

Our approach is human‑led, tech‑enabled and it’s creating real impact. Every Preply lesson sparks change, fuels ambition, and drives progress that matters.

You’ll lead design for a key domain within Preply’s largest product tribe - central to our mission of helping people unlock their potential through language learning. You’ll guide the design direction for your area and act as its craft leader - setting the creative standard and helping others reach it. Working closely with Product and Design leadership on defining the strategic direction, you’ll ensure design decisions align with user needs, product vision, and business goals. You bring imagination and precision to every detail while elevating the quality of design across your teams.

You’ll coach and inspire designers to raise their bar, grow their craft, and design with clarity and intent. As the tribe continues to evolve, you’ll play a key role in shaping how design scales - creating experiences that feel effortless, human, and distinctly Preply.

Push creative boundaries through experiments and data‑informed decisions.

Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team.

Qualifications

8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams.

• Skilled at leading research and uncovering insights to guide smart, user‑centered decisions.
• Experienced in partnering closely with engineers to ensure quality from handoff to launch.

Benefits

• A generous monthly allowance for lessons on Learning & Development budget and time off for your self‑development;
• A competitive financial package with equity, leave allowance and health insurance;
• We offer an attractive relocation package to join us in our Preply Barcelona Hub;

Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.

Growth Mindset

• We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. Raise the bar
• We raise our performance standards continuously, alongside each new hire and promotion. Challenge, disagree and commit
• We value open and candid communication, even when we don’t fully agree. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.