Customer Care Representative

Neo Horizon; Málaga; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A thriving customer service company in Málaga is seeking a Customer Service Advisor to provide exceptional support while fostering meaningful relationships. Ideal candidates will have proficiency in Dutch and an intermediate level of English, alongside a customer-centric mindset. This role offers comprehensive health benefits and a competitive salary with performance bonuses. Relocation support is available for those moving to Spain.

Servicios

Comprehensive health coverage

Attractive salary package

Relocation support

Formación

• Natural ability to resolve customer concerns.
• Confident in troubleshooting technical issues.
• Ability to guide customers through complex procedures.

Responsabilidades

• Provide top-notch assistance via phone and email.
• Offer accurate information to ensure customer satisfaction.
• Meet customer service quality goals and productivity targets.

Conocimientos

Proficiency in Dutch

Intermediate English

Customer-Centric Mindset

Tech-Savvy Troubleshooter

Flexibility

Descripción del empleo

Join Our Team as a Customer Service Advisor!

Location: Málaga Spain

About Us: Are you ready to embark on an exciting career journey in the stunning landscapes of Portugal? We are on the lookout for passionate Customer Service Advisors to join our vibrant team in Spain! We believe in creating exceptional customer experiences and fostering meaningful relationships. If you're a people person who thrives in a dynamic environment we want you!

What You'll Be Doing

• Deliver Unmatched Support: Provide top-notch assistance to our customers via phone and email tackling a variety of inquiries with confidence and expertise.
• Be the Problem Solver: Use your skills to offer accurate valid and complete information ensuring every customer feels heard and valued.
• Own the Experience: Take charge of customer queries guiding them to timely resolutions and responses that leave a lasting impression.
• Build Connections: Create meaningful relationships by answering questions in a friendly professional manner that reflects our commitment to excellence.
• Exceed Expectations: Meet and surpass our customer service quality goals compliance regulations and productivity targets.
• Create Wow Moments: Craft unforgettable customer experiences that make people smile and that we can all be proud of.
• Collaborate and Innovate: Work closely with management providing feedback and insights to continually improve our service.

Why You'll Love Working With Us

• Health Benefits: Comprehensive health coverage and private healthcare to keep you and your family healthy and happy.
• Competitive Compensation: Attractive salary package with performance bonuses that reward your hard work.
• Relocation Support: If you're moving to Spain we’ve got your back with a relocation support package!

What We're Looking For

• Languages: Proficiency in Dutch, Intermediate English.
• Customer-Centric Mindset: A natural ability to resolve customer concerns and create seamless experiences.
• Tech-Savvy Troubleshooter: Confident in troubleshooting basic technical issues related to connectivity systems and devices.
• Guiding Hand: Ability to walk customers through complex procedures with ease and patience.
• Eligibility: EU Citizenship residence card or manifest of interest.
• Flexibility: Enjoy the freedom of working from home while being part of a supportive team.

Ready to Make a Difference

If you're excited about helping others and want to be part of a team that values your contributions don't wait! Apply now and take the first step towards an incredible career with us!

Key Skills

Bidding, Business Solutions, ABAP, Business Operations, Business Sales, Corporate Marketing

Employment Type: Full Time

Experience: years

Vacancy: 1