Customer Care & Basic Watch Service Associate

Confidential employer; Palma; On-site; EUR 10,000 - 12,000; Part time

Job summary

Confidential employer in Palma, Mallorca seeks a friendly Retail and Basic Watch Service Assistant to welcome visitors and handle simple repairs at the service stand. You will log items, explain services, and assist customers in a busy store environment.

Training is provided for basic watch interventions, including battery changes and bracelet adjustments, with a focus on accuracy, care, and excellent customer care across rotating shifts Monday to Saturday.

Qualifications

• Experience or training in customer service and dealing with the public.
• Language skills are valuable for assisting diverse customers in Palma.
• Precise, patient handling of small accessories and delicate items.
• Proactive attitude and willingness to learn with provided technical instruction.

Responsibilities

• Receiving, logging, and returning watches and jewelry submitted by clients for repair services.
• Performing simple technical interventions at the service counter: battery replacements and bracelet adjustments.
• Ensuring accurate recording and careful handling of all customer items on arrival and handover.
• Providing clear, friendly, and professional assistance to visitors at the stand.

Skills

Customer service

Public dealing

Attention to detail

Proactive attitude

Battery replacement

Bracelet adjustments

Watch servicing basics

6-hour shifts

Tools

Watch repair tools

Job description

Confidential employer in Palma, Mallorca seeks a friendly Retail and Basic Watch Service Assistant to welcome visitors and handle simple repairs at the service stand. You will log items, explain services, and assist customers in a busy store environment.

Training is provided for basic watch interventions, including battery changes and bracelet adjustments, with a focus on accuracy, care, and excellent customer care across rotating shifts Monday to Saturday.