Customer Advisor with Danish for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Andalucía; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading customer experience company in Andalucía is seeking a customer support representative fluent in Danish. You will assist clients through various channels, resolve complaints, and enhance the customer journey. The role offers relocation support, a robust benefits package, and opportunities for professional growth in an international environment.

Servicios

Relocation support

Social benefits package

Private medical care

Life insurance

Skill development through training

Career advancement opportunities

Global work environment

Formación

• Fluency in Danish (C1) and proficiency in English (B2).
• Strong administrative and technical skills.
• Ability to collaborate effectively and prioritize customer experience.

Responsabilidades

• Provide support via phone, email, or chat for users.
• Resolve customer complaints and ensure satisfaction.
• Assist B2B and B2C clients as the first point of contact.

Conocimientos

Fluent in Danish

Proficient in English

Administrative skills

Technical skills

Team Player

Descripción del empleo

JOB DESCRIPTION :

• Become a Hero : Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero : Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional : Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All : Assist both B2B and B2C clients as the first point of contact.

OUR REQUIREMENTS :

• Team Player with a Sense of Humor : Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset : Prioritize the customer experience in every interaction.
• Language Maestro : Fluent in Danish (C1) and proficient in English (B2) .
• Administrative & Tech Proficiency : Possess strong administrative and technical skills.

WE OFFER :

• Salary : 11.000,00 PLN gross monthly,
• Relocation Support : We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 4 weeks of accommodation,
• Equal opportunities for all , regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
• We Care About You : Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development : Gain new skills through comprehensive training programs.
• Career Path : Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment : Connect with colleagues from around the world, broadening your cultural horizons.