CRM Sales Specialist - Hybrid, High-Impact Partnerships

Novartis; Comunidad de Madrid; Hybrid; EUR 48,000 - 90,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible and hybrid working options

14 weeks paid parental leave

Company vehicle or car allowance

Job summary

Novartis seeks a Sales Representative in Madrid to drive customer interactions and sales performance. You will be the face of our customer experience, building deep relationships that deliver value for customers and patients in order to drive growth in a compliant and ethical manner.

In this role you will identify high-potential customers through data analysis, engage in value-based conversations, and collaborate with cross-functional teams to design solutions that meet unmet needs.

Qualifications

• Experience in sales roles within healthcare or pharma dynamics.
• Ability to analyze data to identify high-potential customers.
• Proven skills in building durable customer relationships.

Responsibilities

• Drive competitive sales growth and prioritize key customers through data analysis.
• Engage HCPs and stakeholders with value-based conversations to influence decisions.
• Personalize customer engagement journeys across channels and events.
• Collaborate with cross-functional teams to deliver customer-centric solutions.
• Maintain ethical conduct and report feedback to improve patient outcomes.

Skills

Commercial Excellence

Conflict Management

Cross-Functional Coordination

Customer Insights

Influencing Skills

Key Account Management

Professional Ethics

Job description

Novartis seeks a Sales Representative in Madrid to drive customer interactions and sales performance. You will be the face of our customer experience, building deep relationships that deliver value for customers and patients in order to drive growth in a compliant and ethical manner.

In this role you will identify high-potential customers through data analysis, engage in value-based conversations, and collaborate with cross-functional teams to design solutions that meet unmet needs.