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A cultural and leisure organization in Madrid seeks a Sales & Marketing Coordinator to enhance visitor engagement and sales. The role involves designing packages, maintaining stakeholder relationships, and coordinating marketing efforts. Ideal candidates have a minimum of 2 years in sales or marketing, excellent organizational skills, and proficiency in digital tools. This position offers a unique opportunity in a dynamic environment.
Sales & Marketing Coordinator – Museum of Senses Madrid
Location
: Madrid
Full-time Position
The Museum of Senses is a non-traditional, immersive museum dedicated to fun and edutainment for all generations, operating in Romania, the Czech Republic, Italy, and soon to open in Spain. We invite visitors to explore the fascinating world of the human senses through innovative exhibits and engaging experiences that blend fun, education, and entertainment. Our goal is to stimulate curiosity and foster learning in a fun and interactive environment.
Support the design and promotion of packages for school groups, corporate events, and special visits.
Actively calling, communicating and participating in achieving Museum sales KPI - pointing out that it is active selling, networking and closing deals
Build and maintain relationships with tour operators, travel agencies, and Online Travel Agencies (OTAs) to increase visibility and bookings.
Monitor ticket and gift shop sales, identifying opportunities to boost performance.
Assist in preparing sales reports and market analysis.
Collaborate with our external marketing & PR consultants to ensure smooth execution of campaigns.
Coordinate with agencies to promote special events, seasonal activities, and new exhibits.
website updates, and promotional materials, ensuring consistency with brand guidelines.
Assist in creating and distributing promotional content for the gift shop, highlighting new products and offers.
Track sales performance, visitor feedback, and KPIs such as booking trends and customer satisfaction.
Provide regular reports and insights to the General Manager and HQ.
Minimum 2 years of experience in sales, marketing, or coordination roles (ideally in tourism, leisure, hospitality, or cultural industries).
Strong organizational skills, with the ability to coordinate multiple stakeholders.
Good communication skills in Spanish and English (written and spoken).
Proficiency with digital tools (MS Office, Google Suite, Canva / Photoshop, CRM / ticketing platforms experience is a plus).
Proactive, hands-on, and detail-oriented mindset.
The chance to be part of the launch of an exciting new cultural and leisure venue in Madrid.
Opportunities for professional growth within the Museum of Senses network across Europe.